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[Closed] One of my languages keep loading after translated.

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This topic contains 3 replies, has 1 voice.

Last updated by Christopher Amirian 4 months, 1 week ago.

Assisted by: Christopher Amirian.

Author Posts
January 30, 2025 at 7:20 pm #16653275

dennisB-32

Background of the issue:
I have translated pages on my site hidden link to English and German using WPML. The English translation completes perfectly.

Symptoms:
The German translation doesn't complete and keeps loading after being translated.

Questions:

January 31, 2025 at 7:34 am #16654046

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support. Meanwhile this ticket is attended by one of my colleagues, can you cancel the job for one of your page or post in German and then try to translate that again? Please see https://wpml.org/documentation/translating-your-contents/#how-to-cancel-translation-jobs about how to cancel a job.

Please let us know your findings and we'll try our best to help you further on the matter.

Regards.
January 31, 2025 at 4:50 pm #16656795

dennisB-32

Hello.
So, I actually started happening on the English pages too. I found a workaround, however, it's not practical.

When translating all content (and WPML shows 100% translated) I press complete. I get a success message, but also an 'error' that some sentences are not translated, before redirected to the page where it gets stuck.

If I press 'go back' in my browser, I can then find one or several sentences which are now yellow, and shows as not translated. After finishing those, I press complete again, and the success message comes without any errors.

Hope this bug can be fixed asap for a smoother experience with WPML.
February 3, 2025 at 11:29 am #16662410

Christopher Amirian
WPML Supporter since 07/2020

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

Would you please test the method below and tell me if it works ok for you?

- Go to the Advanced Translation Editor for any page or post.
- At the top right section of the screen click the settings icon.
- Enable the Previous version of ATE and add something on the feedback box and click submit.
- You will be redirected to the previous version.
- Make sure the translation is complete.
- Now do a small change on the original page or post of a sample page that you know it was not working and see if this time it works.

If that works you can select all the pages and At the top of the list select the edit option and without changing anything click the update button to cause WPML to re-check all pages.

It is better to follow the steps above after making sure you have a backup.

If the issue persists, please give us a sample page link that you encounter the issue.

I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website.
It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore.

Make sure you set the next reply as private.

Thanks.

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