This thread is resolved. Here is a description of the problem and solution.
Problem:
The client reported that activating WPML resulted in high levels of outgoing connections, CPU consumption, and database overflow. The specific issue was traced to the file
/homez.2213/xujgqxz/www/wp-content/plugins/sitepress-multilingual-cms/inc/wpml_zip.php
. After deleting and re-uploading a fresh copy of WPML, the problems persisted, including high CPU levels and database overflow.
Solution:
We requested the client to create a video detailing the steps that reproduce the issue and share it with us for a better understanding of the problem. Additionally, we asked for access credentials with administrator privileges to the site to allow us to replicate the described issues and investigate further. We also emphasized the importance of confirming that a full site backup is available, which can be restored if necessary.
Please note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 0 voices.
Last updated by 3 weeks, 2 days ago.
Assisted by: Carlos Rojas.
