PHP Fatal Error

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

This topic contains 14 replies, has 3 voices.

Last updated by Long Nguyen 11 months ago.

Assisted by: Long Nguyen.

Author	Posts
June 18, 2024 at 8:13 am #15747734
karenv-9	Background of the issue: I am trying to: My website updated to PHP 8.1 but it seems to clash with the current WPML version. It is not working with woocommerce multilingual. Link to a page where the issue can be seen: hidden link Symptoms: PHP Fatal error: Uncaught TypeError: array_key_exists(): Argument #2 ($array) must be of type array, null given in /wordpress/plugins/woocommerce/8.9.3/includes/wc-core-functions.php:1330 Questions: Why is my website encountering a PHP Fatal error after updating to PHP 8.1? How can I resolve the compatibility issue between PHP 8.1 and the current WPML version?
June 18, 2024 at 9:01 am #15747987
karenv-9	I justed needed a few minutes to be able to add you to the staging site. No need to close the chat yet
June 18, 2024 at 9:09 am #15747990
karenv-9	WPML support needst to create a WordPress.com user and confirm their email or username with me. Then I can add them to the staging site. Thank you 🙂
June 18, 2024 at 9:44 am #15748225
karenv-9	I cant share private information here. Can you please get in touch with me, so I can give you the log in credentials and the staging URL
June 18, 2024 at 12:32 pm #15748977
Alejandro WPML Supporter since 02/2018 Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	H there! You can add it now in the next answer. Regards.
June 26, 2024 at 7:17 am #15830577
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Karen, Thank you for contacting WPML support, I’m happy to help you with this issue. The content in the QuickForget link is not available, can you please share it again in your next reply? Looking forward to your reply. Thanks
July 5, 2024 at 10:07 am #15897863
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Can you please share the username also? I only see the password in the link. And please deactivate Jetpack on the site so I can login directly from wp-login.php page. Your next reply is set to private to share the info. ❌ IMPORTANT: Please backup your database and website before proceeding ❌ Looking forward to your reply. Thanks
July 9, 2024 at 7:15 am #15918344
karenv-9	Hi there, Somehow I dont get a notification when there is a response, so my apologies for the late reply. I have tried it again, and the login goes without problems: hidden link Here is the username and PW again: hidden link I am not quite sure what I am seeing in the video you have send. Its says login as "herbavitality". This is not me. Could you try again with the above URL, Username and PW? Thank you!
July 9, 2024 at 7:25 am #15918514
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi, Please invite me to manage your site on WordPress.com. My email is: long.n@onthegosystems.com Or you can go to admin area > Settings > General > Admin Interface Style: Classic. That would help me login to the admin area directly without going to WordPress.com. This feature is managed by Jetpack plugin. Looking forward to your reply. Thanks
July 9, 2024 at 7:31 am #15918572
karenv-9	Thank you for your fast reply. I have send you an invitation, it should be in your mailbox
July 9, 2024 at 7:40 am #15918611
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Please upgrade my user role to the administrator so I can manage all settings. Thanks.
July 9, 2024 at 7:48 am #15918650
karenv-9	Done 🙂
July 9, 2024 at 8:08 am #15918807
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	You shared the staging site with an admin account: staging-3169-babyschlafcoaching.wpcomstaging.com but invite me to manage the site stagingtesting.wordpress.com without any plugins. Can you please recheck this? Thanks.
July 9, 2024 at 8:20 am #15918849
karenv-9	What a mess, I m sorry. I have send you an new administrator invite
July 9, 2024 at 8:47 am #15919082
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	The issue is related to the plugin WooPayments on your site. If I deactivate this plugin, I can create a new order in the admin area normally. It could be a compatibility between WooPayments and WPML. Please help me replicate the issue on a clean installation of WordPress. You can access the test site admin area with this link hidden link Kindly follow the steps below: - Don’t restore your site there. - Install WooPayments plugin. - Try to replicate the issue with minimal steps. - Then let me know the steps to replicate it. Thanks.

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