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This topic contains 24 replies, has 1 voice.
Last updated by Bobby 1 week, 1 day ago.
Assisted by: Bobby.
Author | Posts |
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June 21, 2025 at 4:44 am #17155578 | |
platinumC |
Background of the issue: Symptoms: Questions: |
June 22, 2025 at 7:03 am #17156611 | |
Christopher Amirian WPML Supporter since 07/2020
Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00) |
Hi, Welcome to WPML support. I will answer this ticket before the ticket is assigned to one of my colleagues. Please make sure that you set the multi-currency correctly for the Saudi Rial and USD by going to WooCommerce > WooCommerce Multilingual > Multi-currency tab. You need to select either a static exchange rate or use a third party service. I suggest that you read the documentation below for more information: Thank you. |
June 22, 2025 at 11:06 am #17156819 | |
platinumC |
check link and images in english the option 25 is 33 ryal |
June 22, 2025 at 11:08 am #17156849 | |
platinumC |
understand me i dont want to be translated.... i mean the curency must be kept in ryal suadi... if i choose in english or arabic option 25... both must be same price not in araboic price of option 25 is the price on option 500 in english |
June 23, 2025 at 4:31 pm #17161775 | |
platinumC |
plzzz its urgent |
June 24, 2025 at 12:06 am #17162658 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, I assume this is because of some conversion being misconfigured. I would like to request temporary access (wp-admin and FTP) to your site to test the issue. **Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken ** I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/ NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin. Thank you, |
June 25, 2025 at 4:47 pm #17170400 | |
platinumC |
still wating... urgent |
June 25, 2025 at 7:14 pm #17170736 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Please review now, it should look as expected. I have ran the WCML troubleshooting options to synchronize your variations between translations. There is also a warning or fatal error that is happening which I am currently investigating, which is why your AR version looks smaller. (does not happen always as you can see in my screenshot) |
June 25, 2025 at 7:45 pm #17170785 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the porto-functionality domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/u316504673/domains/sahlshop.com/public_html/wp-includes/functions.php on line 6121 I reviewed the error display as well, it is a notice and not a fatal error which can be safely removed form display to prevent the front end from displaying broken. please review now and let me know your results. |
June 26, 2025 at 4:36 am #17171161 | |
platinumC |
goodmorning sadly the problem is not solved hidden link plz check links and fix the configuration the time i put ur plugin alsoo someting the website opens as max width 500 px ... like mobile on my desktiop... i can continue ur plugin if these problem still plz help or let me know if things can be fixed in ur plugin to cancel subscription thanks so much for ur understanding sir |
June 27, 2025 at 3:24 am #17175565 | |
platinumC |
still waiting |
June 27, 2025 at 7:34 am #17176020 | |
Bobby WPML Supporter since 04/2015
Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00) |
Hi there, Do I have your permission to 1. Empty the trash for products 2. Delete the Arabic translation of that product and re add them.. I will credit back to your account any credits I will need to use. When I examine the product ID it looks like it has been trashed but it does not show in the backend trash area, which points to a corrupted database entry. Also the reason the price does not reflect correctly. Also, the reason you are getting a broken width for the product at times is due to a PHP Notice, and you can see a report about it listed here: |
June 27, 2025 at 3:34 pm #17178157 | |
platinumC |
i updated all plugins and deleted the trash of products... for example ..25 of the product in english is 33... in arabic is 1170 the price of 1000 in english ... and the product page on laptop appears like mobile plzzzzzzzzzzzz fix |
June 30, 2025 at 8:38 am #17181867 | |
platinumC |
still waiting ... plz help correct issue.. thanks |
June 30, 2025 at 3:51 pm #17185426 | |
platinumC |
check this link hidden link and hidden link the prices are opposite |