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Tagged: Documentation request
This topic contains 3 replies, has 1 voice.
Last updated by Thomas Maier 2 months ago.
Assisted by: Andreas W..
Author | Posts |
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May 28, 2025 at 9:13 am #17082316 | |
Thomas Maier |
Background of the issue: Symptoms: Questions: |
May 28, 2025 at 11:19 am #17083067 | |
Carlos Rojas WPML Supporter since 03/2017
Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
Hello, Please follow the steps described in this guide: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/ to find and translate strings that don't appear in String Translation. Let us know if you need further assistance. |
May 28, 2025 at 11:48 am #17083162 | |
Thomas Maier |
Hello Carlos, I already did all of this but still i cannot find this field. The support from the plugin send me this text below. So maybe i need to create this XML files but i have never done this. "To translate Custom Fields using WPML, you may need to create your own XML configuration file for WPML. This will help WPML recognize and properly translate the custom fields from our plugin. WPML provides detailed guidance on setting up language configuration files here: https://wpml.org/documentation/support/language-configuration-files/" Would appreciate your help. |
May 28, 2025 at 3:03 pm #17084269 | |
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You can find the required fields below the comments section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT The private reply form looks like this: Click "I still need assistance" the next time you reply. Video: Please note that we are required to request this information individually on each ticket. We are not permitted to access any credentials that were not specifically submitted on this ticket using the private response form. Best regards, |
May 28, 2025 at 6:18 pm #17085143 | |
Thomas Maier |
I found a workaround. |