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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the menu in the English dashboard does not match the menu on the website.
Solution:
We recommend using WPML's WP Menus Sync feature located in WPML → WP Menus Sync to synchronize menus across all languages. This will match the translated menus to the default language menu. After synchronization, use String Translation to translate URLs and labels for any custom links.
For more information about the WP Menus Sync feature, please visit Translating Menus documentation.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in our support forum.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 1 year, 4 months ago.

Assisted by: Andrey.

Author Posts
February 3, 2024 at 2:27 am #15261612

andreaV-42

Tell us what you are trying to do? The menu in the english dashboard does not match with the menu in the website anymore. I need help please, can't understand why

Is there any documentation that you are following? no

Is there a similar example that we can see? attaching pictures

What is the link to your site? www,mytouristhome.it

english menu.jpg
menu dashboard.jpg
February 3, 2024 at 4:00 pm #15262422

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

If you want to have the same menus across all languages on your website, you can use WPML's WP Menus Sync feature in WPML → WP Menus Sync. This feature automatically synchronizes your menus across all languages, matching your translated menus to your default language menu. You can then use String Translation to translate the URLs and labels of any custom links that you have added.

For more information about the WP Menus Sync feature, you can visit https://wpml.org/documentation/getting-started-guide/translating-menus/#easy-customizable-wp-menus-sync.