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This topic contains 25 replies, has 3 voices.

Last updated by Alejandro 9 months, 1 week ago.

Assisted by: Alejandro.

Author Posts
February 20, 2024 at 1:13 pm #15322924

eladO

also the cart changed the direction.,

צילום מסך 2024-02-20 151206.png
February 20, 2024 at 1:15 pm #15322946

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Please let's focus on the original problem.

February 20, 2024 at 1:16 pm #15322947

eladO

I deactivate again the plugins. you activate and it's entering bugs to the website

February 20, 2024 at 1:17 pm #15322949

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

I don't have access to your site. I'm still waiting for you to share the credentials to the staging site. If there were changes on the site you should check with other users with access.

February 20, 2024 at 1:19 pm #15322952

eladO

you don't understand the situation.
Because the support activate the plugins and worked on the website, the website change the direction of MY USER
I DONT KNOW HOW TO CHANGE IT BACK TO WHAT IT WAS

February 20, 2024 at 1:22 pm #15323004

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

Hello!

Please read the comments i left on the other ticket you had opened.

I left you a video and a possible solution for your site 🙂 https://wpml.org/he/forums/topic/%d7%94%d7%a2%d7%9e%d7%95%d7%93-%d7%a9%d7%9c-%d7%94%d7%9e%d7%95%d7%a6%d7%a8-%d7%9c%d7%90-%d7%a0%d7%9e%d7%a6%d7%90-%d7%9b%d7%9c-%d7%a2%d7%9e%d7%95%d7%93%d7%99-%d7%94%d7%9e%d7%95%d7%a6%d7%a8/#post-15322233

i had to do everything on the live site because the staging actually redirected to the live one.

Regards.

February 20, 2024 at 1:23 pm #15323005

eladO

maybe someone enter the website 2 times and activate again and again in my user (the user I gave to WPML SUPPORT) THE 3 -4 PLUGINS OF WPML

it's redirected to the live website. it's definitely one of the supporters.
only me have the credentials to do that

February 20, 2024 at 1:23 pm #15323009

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

By the way the "direction" you are talking about is found on the profile. i thought you had given us a different user, not yours.

you can change it back from users > My profile and in there you can select the language for your user, it's a language for your user alone 🙂

Regards.

February 20, 2024 at 1:27 pm #15323016

eladO

now I understand so you know that when u activate the string plugin the same big problem accrued, all of the products with no text and cant be add to cart.
please don't activate the plugins again.
please change my users to right to left as it was before.

February 20, 2024 at 1:29 pm #15323022

eladO

I see thank you

February 20, 2024 at 1:52 pm #15323114

Alejandro
Supporter

Languages: English (English ) Spanish (Español ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

I was actually testing a few things before deactivating the content, but i don't know if you saw my video, in there i explained what was happening and it seemed like the problem was fixed now, can you confirm that's the case?

if not, can you tell me where can i see the problem?

i really wanted to use the staging site, but that site is redirecting to the live site, so i can't really use it at all and since you mentioned it was an URGENT matter, i tried to run a quick test (controlled one, knowing that nothing woudl crash or anything and i basically left it active only when testing and then deactivated it to avoid creating issues on your end).

The topic ‘[Closed] Product page not found – all product pages – urgent!’ is closed to new replies.