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This topic contains 45 replies, has 2 voices.

Last updated by thomasV-73 1 year, 7 months ago.

Assisted by: Osama Mersal.

Author Posts
May 16, 2023 at 8:18 am #13653141

thomasV-73

Dear Osama,

"3- Edit any variation and change the price"

What do you mean by that? How should I do that?

May 16, 2023 at 8:21 am #13653191

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please edit the product in the default language, go to the variation tab in the product data table, and expand one variation to change the price. (Kindly check the attached screenshot)

Best regards,
Osama

2.jpg
May 16, 2023 at 9:34 am #13654419

thomasV-73

Dear Osama, this did solve 2 of my 3 problems

P̶r̶o̶b̶l̶e̶m̶ 1̶ (̶p̶r̶o̶d̶u̶c̶t̶ h̶t̶t̶p̶s̶:̶//h̶u̶i̶s̶d̶i̶e̶r̶-̶o̶n̶l̶i̶n̶e̶.n̶l̶/p̶r̶o̶d̶u̶c̶t̶/t̶h̶e̶-̶d̶o̶g̶-̶f̶a̶c̶e̶-̶t̶e̶d̶d̶y̶-̶l̶o̶u̶n̶g̶e̶-̶w̶a̶r̶m̶-̶f̶l̶e̶e̶c̶e̶p̶a̶k̶-̶v̶o̶o̶r̶-̶h̶o̶n̶d̶e̶n̶/)̶:̶ T̶h̶e̶ E̶n̶g̶l̶i̶s̶h̶ v̶e̶r̶s̶i̶o̶n̶:̶ I̶ w̶e̶n̶t̶ f̶r̶o̶m̶ 7̶2̶ v̶a̶r̶i̶a̶n̶t̶s̶ t̶o̶ 7̶1̶ v̶a̶r̶i̶a̶n̶t̶s̶. W̶h̶e̶n̶ I̶ g̶o̶ t̶o̶ e̶d̶i̶t̶ p̶r̶o̶d̶u̶c̶t̶ o̶n̶ t̶h̶e̶ E̶n̶g̶l̶i̶s̶h̶ v̶e̶r̶s̶i̶o̶n̶ i̶t̶ w̶i̶l̶l̶ s̶a̶y̶ 7̶1̶ w̶h̶i̶l̶e̶ o̶n̶ t̶h̶e̶ D̶u̶t̶c̶h̶ v̶e̶r̶s̶i̶o̶n̶ i̶t̶ s̶a̶y̶s̶ 7̶2̶ = SOLVED

Problem 2 (product hidden link): The English version: after doing the procedure that you said, and then translating the product, what happened was that the largest size translated a little bit different than all other sizes. (This also happened the last time) so I had to manually translate it afterwards. Then, when I went into the product, (and check on the edit product page) I saw that all of the variants with the largest sizes were unmapped (at size it said "äll sizes"(the French equivalent thereof)). So, I had to go back to the synchronization page to do that whole process again. Then I went to check again on the product and still the variants of this size were not mapped. The only way that I can remap them (for as far as I know) is if I do the whole automatic translation again, but then it will do the same inconsistent translation for the largest size AGAIN and it just looks stupid that way. I can't just go and edit the translation for that size because then it will unmap...

P̶r̶o̶b̶l̶e̶m̶ ̶3̶ ̶(̶h̶t̶t̶p̶s̶:̶/̶/̶h̶u̶i̶s̶d̶i̶e̶r̶-̶o̶n̶l̶i̶n̶e̶.̶n̶l̶/̶p̶r̶o̶d̶u̶c̶t̶/̶t̶h̶e̶-̶d̶o̶g̶-̶f̶a̶c̶e̶-̶h̶o̶o̶d̶i̶e̶-̶v̶o̶o̶r̶-̶h̶o̶n̶d̶/̶)̶:̶ ̶E̶n̶g̶l̶i̶s̶h̶ ̶v̶e̶r̶s̶i̶o̶n̶:̶ ̶t̶h̶e̶r̶e̶ ̶a̶r̶e̶ ̶1̶1̶9̶ ̶v̶a̶r̶i̶a̶n̶t̶s̶ ̶w̶h̶i̶l̶e̶ ̶o̶n̶ ̶t̶h̶e̶ ̶D̶u̶t̶c̶h̶ ̶p̶a̶g̶e̶ ̶t̶h̶e̶r̶e̶ ̶a̶r̶e̶ ̶1̶2̶0̶.̶ ̶I̶f̶ ̶y̶o̶u̶ ̶g̶o̶ ̶t̶o̶ ̶t̶h̶e̶ ̶E̶d̶i̶t̶ ̶p̶r̶o̶d̶u̶c̶t̶ ̶p̶a̶g̶e̶,̶ ̶y̶o̶u̶ ̶w̶i̶l̶l̶ ̶s̶e̶e̶ ̶i̶t̶ ̶o̶n̶l̶y̶ ̶s̶a̶y̶s̶ ̶1̶1̶9̶ ̶v̶a̶r̶i̶a̶n̶t̶s̶.̶ SOLVED

Can you please check out how to solve problem 2?

Also, after running the procedure you said, can I just go back to edit the product's price to the original price again?

May 16, 2023 at 9:46 am #13654567

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

1) The product URL in the second issue is the same as in the first. Please let me know if two issues happen to the same product.

2) Yes, you can change the price back after the steps.

Best regards,
Osama

May 16, 2023 at 10:18 am #13655011

thomasV-73

Dear Osama,

1) Yes it is the same product. I made a typo though, the problem happens on the French translation, not the English, sorry. On the screenshot I added, you see 2 variants that say "Iedere taille" which means every size. In other words, the size isn't mapped. This happened because when I went to translate the product, there was an inconsistency with the way it got translated. For every size except for the biggest size, the translated size would start with numbers. However, with the biggest size, the translated size would start with text and then have the numbers on the end. This would look silly when you go to choose a size, so I had to edit it in the Advanced translation editor to make it consistent. However, after that, with every variant that was in this biggest size, would unmap. I already tried the whole troubleshooting thing that you prescribed (Both in WPML and in Woocommerce multilingual), but that wouldn't help. Also, translating the product again would lead to this silly looking translation again.

screenshot for Osama.jpeg
May 16, 2023 at 10:38 am #13655195

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the explanation. Could you please try the following steps on the staging site?

1- Edit the French product
2- Delete these problematic variations
3- Update the Frech product
4- Edit the Dutch product
5- Make a minor edit and update it
6- Update the French translation

Kindly let me know if these steps helped you fix the issue.

Best regards,
Osama

May 16, 2023 at 11:53 am #13656005

thomasV-73

Tried it, didn't work. I had to delete 12 variants (went from 72 to 60). After updating the French translation, there are only 64 variants, so still 8 missing.

May 16, 2023 at 11:58 am #13656047

thomasV-73

To give more clarity on what I edited (because you didn't tell me what to edit)

1- Edit the French product: I made a small change to the title
2- Delete these problematic variations - I did
3- Update the Frech product - I did
4- Edit the Dutch product - I made a small change to the title
5- Make a minor edit and update it - what I said on previous line
6- Update the French translation - I did via WPML translation management

May 16, 2023 at 12:23 pm #13656233

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your update. On your staging site, I did the following steps:

1- Delete the French product
2- Remove it from the trash
3- Translate the product into French
4- While translating the product in ATE, change the attributes translation as you need
5- Save the translation

Please note you won't use credits because of the translation memory, but disable the automatic translation before the above steps, so you can apply the fourth step.

Best regards,
Osama

May 16, 2023 at 1:20 pm #13656689

thomasV-73

Didn't work. The previously deleted variants are still not there. Difference is you did it on the staging site where they weren't any deleted variants, while I did it on the live site where I already had those variants deleted. How can we recover this?

May 16, 2023 at 1:25 pm #13656801

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I deleted the variants on the staging site before doing the steps. There were only 67 before deleting the French product, but all 72 appeared correctly after that.

If it's okay with you, I can do the same steps on your live site, but please take a backup first.

Regards,
Osama

May 16, 2023 at 1:37 pm #13656849

thomasV-73

Dear Osama,

In the mean time, what I tried was permanently delete the French product, and then translate it again. Then I went in the ATE to translate the product again, manually edited the wrong named sized again, and then the problem arose AGAIN. So yes, please go in my live site and fix this issue. You have the login?

May 16, 2023 at 1:40 pm #13656879

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

The provided access details are not working on the live site. Could you please check them and share them again?

Thanks,
Osama

May 16, 2023 at 2:15 pm #13657229

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks, I was able to login, but it seems that this account doesn't have admin capabilities. Would you please check it and make sure that it's an Admin account?

Thanks,
Osama

May 16, 2023 at 2:17 pm #13657345

thomasV-73

Sorry, you have admin capabilities now