This thread is resolved. Here is a description of the problem and solution.
Problem: product variations not updating on secondary langauges
Solution: 1) Backup your site, please don't proceed without creating a backup 2) Go to WPML-> Support ->Troubleshooting and click the below buttons - Set Language information - Clear Cache in WPML - Fix element types collation - Assign translation status to the duplicated content 3) Go to WooCommerce->WooCommerce Multilingual-> Status 4) Click on the troubleshooting link at the right bottom side. 5) On troubleshooting page click on "Sync products variations" and start the process.
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Tagged: WooCommerce Multilingual
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This topic contains 14 replies, has 2 voices.
Last updated by anaisV-2 2 years, 10 months ago.
Assigned support staff: Shekhar Bhandari.
Author | Posts |
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March 9, 2018 at 4:24 pm #1542003 | |
anaisV-2 |
hi ! PRODUCT VARIATIONS are still not updated on deutsh version even if i update the french original products. Please see this page for example : thanks |
March 12, 2018 at 3:40 am #1543044 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hello there, Thank you for contacting WPML support. I'd be happy to assist you further on this issue. Have you updated the Deutch version products once you update the French products? Can you please elaborate a little more so I can better understand? Sometimes screenshots illustrating what you mean may go a long way to clarify what words fail to transmit so if you like make use of "upload an image" below the comment area. Further, for helping further on this issue I would need some of your site related information such as themes used, plugins used etc. You can easily send this using Debug information settings from WPML. So could you please go to WPML > Support > Debug Information and give me the information in the next reply. You can read the detailed instruction here: http://wpml.org/faq/provide-debug-information-faster-support/ Look forward to your reply. Thanks |
March 12, 2018 at 12:21 pm #1543473 | |
anaisV-2 |
hi here is the screenshot |
March 12, 2018 at 5:28 pm #1543904 | |
anaisV-2 |
hi ! did you get a solution ? thanks ! |
March 13, 2018 at 6:01 am #1544287 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, This seems unusual, It seems like a theme/plugin conflict or a PHP error that is blocking some functionalities and creating such issues, so could you please perform the below steps and let me know if that helps? Minimal Setup Debugging Look forward to your reply. Thanks |
March 13, 2018 at 12:24 pm #1544679 | |
anaisV-2 |
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March 14, 2018 at 8:10 am #1545514 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, To further debug this issue, I need to request temporary access (wp-admin and FTP) to your site in order to be of better help. You will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note that: #1 Duplicator instruction #2 #3 Look forward to your reply. Thanks |
March 15, 2018 at 2:59 pm #1547113 | |
anaisV-2 |
DID YOU FIND A SOLUTION ? |
March 15, 2018 at 5:23 pm #1547306 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, Could you please follow the below steps to fix the issue: Let me know if this helps. Thanks |
March 15, 2018 at 6:04 pm #1547367 | |
anaisV-2 |
Hi |
March 15, 2018 at 10:53 pm #1547540 | |
anaisV-2 |
CAN YOU PLEASE FIX THE PROBLEM WITH YOUR PLUGIN ? |
March 16, 2018 at 2:42 am #1547629 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, I strongly recommend you to perform those steps yourself, could you please let me know which steps are confusing for you? Also, if you want me to perform these steps please make sure that you provide me permissions after creating the backup, so if anything goes wrong, I will ask you to restore it afterwards. Look forward to your reply. Thanks |
March 16, 2018 at 12:27 pm #1548005 | |
anaisV-2 |
YES I GIVE YOU PERMISSION TO DO IT AS I DID NOT UNDERSTAND HOW TO DO IT BY MYSELF !! |
March 16, 2018 at 4:23 pm #1548238 | |
Shekhar Bhandari Supporter
Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45) |
Hi there, Could you please check the issue now, I have performed the steps as mentioned above and I can see the variations showing perfectly. Look forward to your reply. Thanks |
March 22, 2018 at 4:26 pm #1554154 | |
anaisV-2 |
thanks |