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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing an issue where translated products were not displaying in their respective categories on a multilingual WordPress site using WPML. Only one non-translated product was visible in the translated category pages.

Solution:
We advised the client to ensure that the WordPress memory limit was sufficient and provided instructions to increase it if necessary. We also recommended updating all outdated plugins and ensuring that the WPML settings were correctly configured for 'Product categories' to be 'Translatable - only show translated items'. The client was instructed to translate all untranslated product categories and synchronize the product categories assignment in content. After these adjustments, the client needed to flush the cache and verify if the issue was resolved.

If you're experiencing a similar issue, we recommend checking your WPML settings and ensuring that your site meets the minimum requirements for memory and plugin versions. For detailed guidance, please refer to the WPML documentation on providing debug information and minimum requirements.

Please note that this solution might be outdated or not applicable to your specific case. If the problem persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 16 replies, has 0 voices.

Last updated by Carlos Rojas 2 weeks, 5 days ago.

Assisted by: Carlos Rojas.

Author Posts
September 1, 2025 at 12:38 pm #17362509

niklasE-11

Hi,

Thank you.

1. How was the issue resolved? Was there any error you can share? So that i know in case this happens again. Or was any setting wrong?

2. Understood, will adjust as we want them to be shown

Best Regards

September 1, 2025 at 1:09 pm #17362683

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hi,

The issue was resolved after updating the product translation. There was no error, so the most likely cause of the issue was that the entry in the database was corrupt and/or missing important information. So, after updating the translation, the issue was fixed.