Products without language

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Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: Bug, WCML

This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
July 28, 2023 at 10:35 am #14116435
gert-janG	Hello I have a problem. I imported yesterday around 1100 products, but something went wrong with the WPML settings. Now there are 23,778 products on my website, but I can see only 22,621. Where can I find the other 1157 products in the backend of WordPress? I want to remove them. I can only find them in the webshop, but not in the backend... Cause that products have no language...
July 31, 2023 at 4:45 am #14123651
Long Nguyen WPML Supporter since 02/2022 Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Gert, Thank you for contacting WPML support, I'd be happy to help you with this issue. Please go to WPML > Support > Troubleshooting > Click on some buttons below to see if it helps: - Clear the cache in WPML - Remove ghost entries from the translation tables - Set language information - Fix post type assignment for translations ❌ IMPORTANT: Please backup your database and website before proceeding ❌ You can use this plugin to create the backup: https://wordpress.org/plugins/duplicator/ I also need more information on your site by sharing the debug info. If you don’t know how to share the debug info, please follow this article https://wpml.org/faq/provide-debug-information-faster-support/ Your next reply is enabled to share the debug info. Look forward to your reply. Thanks

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