This thread is resolved. Here is a description of the problem and solution.
Problem:
The client provided incorrect billing information and requested a refund to place a new order.
Solution:
If you're experiencing a similar issue with incorrect billing information and need a refund to place a new order, we recommend that you contact us directly at hello@wpml.org. This will ensure that your request is handled promptly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at our support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 3 weeks, 6 days ago.
Assisted by: Lucas Vidal de Andrade.
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 WPML Supporter since 11/2023 Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: Europe/Vienna (GMT+02:00) |
