This thread is resolved. Here is a description of the problem and solution.
Problem:
The client accidentally purchased WPML instead of a different language plugin and has not installed it yet. They are seeking a refund.
Solution:
If you're experiencing this issue, we recommend you fill out the refund request form available at https://wpml.org/purchase/refunds/.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 week, 3 days ago.
Assisted by: Carlos Rojas.
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 WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00) |
