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Supporter timezone: Europe/Kyiv (GMT+03:00)

This topic contains 7 replies, has 1 voice.

Last updated by Andrey 1 day, 3 hours ago.

Assisted by: Andrey.

Author Posts
April 9, 2025 at 8:00 am #16911751

nikkhilT

Background of the issue:
I am trying to set the language sub-domain English to hidden link. The issue can be seen at hidden link.

Symptoms:
I received an 'invalid' error message when attempting to save the sub-domain.

Questions:
Why is the sub-domain showing as invalid upon saving?
How can I correctly set the language sub-domain to hidden link?

April 9, 2025 at 5:01 pm #16915154

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

Please uncheck the *Validate on Save* option and save the settings and also resave the permalinks from Settings>>Permalinks. Then, clear all types of caches and make sure you can access English posts and pages as expected in the frontend. Maybe it would be a false warning.

If the problem remains, please try the following steps to verify the subdomain has the correct & same DNS settings.

1) Create a text file(for example WPMLTest.txt)
2) Upload it to the root directory of hidden link
3) Then make sure you can access the file from the main domain & the subdomain like the following

hidden link

hidden link

--
Thanks!

Bigul

April 11, 2025 at 9:24 am #16921755

nikkhilT

Hi Bigul,

Basically what we want to do is to Publish a story in Bahasa Melayu(hidden link) and then WPML will automatically translated in English and published it to the (hidden link)

Current scenario:

I manage to save the subdomain hidden link after uncheck the *Validate on save*, then click safe for setting > permalink, clear cache. I've log out and log in both site.

Created the test file here hidden link

but

throw 404 for this url hidden link

Tried published a story in hidden link and translated in English but it doesn't go to en.engear.tv.

Attached is our dns settings for both engear.tv and en.engear.tv.

Please advise if WPML plugin is able to translate and auto publish to subdomain.

WhatsApp Image 2025-04-11 at 12.13.09_0739e968.jpg
April 11, 2025 at 12:29 pm #16922630

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

It looks like your second domain is not configured correctly. Have you tried to add the entire domain to the settings en.engear.tv? Configure it as an alias in the server settings.

You need to ensure that all your domains (or subdomains) point to the same WordPress site where WPML is installed. As explained in the following article: https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options/how-to-use-wpml-with-different-domains-per-language/

April 11, 2025 at 1:00 pm #16922828

nikkhilT

Hello, Andrey, the subdomain "en" in the DNS is the actual and stand-alone English site (en.engear.tv) for the Malay language site engear.tv.

So, "en.engear.tv" is not a redirect from engear.tv, therefore it's set up as an A record.

The key question is can WPML post translated articles from the Malay language site engear.tv to the stand-alone English site en.engear.tv? And how to make it work in WPML?

April 11, 2025 at 2:07 pm #16923060

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I appreciate your feedback. It is now clear to me.

The key question is can WPML post translated articles from the Malay language site engear.tv to the stand-alone English site en.engear.tv? And how to make it work in WPML?

It won't be possible to set it up with WPML in that manner because it is a separate WordPress installation. You can add en.engear.tv to the WPML settings, but it will only redirect to the homepage of en.engear.tv.

The "A Different Domain Per Language" option and the article mentioned assume that you have a single WordPress installation for all domains. In that case, the secondary domain will point to the translated articles.

April 11, 2025 at 2:16 pm #16923094

nikkhilT

So, Andrey, there is absolutely no way to make WPML work for a subdomain site on a separate WordPress installation, in this case en.engear.tv? If that could be sorted out it would be very helpful. We really hope that WPML would be useful for our work.

April 11, 2025 at 8:11 pm #16924358

Andrey
Supporter

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I’m afraid there is currently no option available for this. I also haven’t heard of anyone achieving this in any way. I apologize if this information is disappointing, but WPML is not designed to function in that manner.