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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are unable to register WPML on your site due to the error 'Unable to parse data from service response.' You have tried various solutions including checking firewalls, whitelisting domains, deactivating plugins and themes, and reinstalling WPML.
Solution:
We have unblocked your site. Please follow these steps to resolve the issue:
1. Log in to your WPML.org account and navigate to the Sites page.
2. Delete the existing site key.
3. Log in to your site, go to the Dashboard >> Plugins >> Add new >> Commercial tab and click the Unregister WPML from this site link.
4. Click the Register WPML link.
5. Click the Get a key for this site link to generate a new key.
6. Copy and paste the new key into the input box and press the Register button to see if this resolves your issue.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Noman 1 year, 3 months ago.

Assisted by: Noman.

Author Posts
January 28, 2025 at 12:20 pm #16641566
January 29, 2025 at 8:30 am #16644837

Noman

Our system has blocked the site. I have escalated this issue to our systems team for further review and I will get back to you as soon as I have an update.

Thank you for your cooperation and patience.

January 29, 2025 at 9:38 am #16645339

Noman

Our team has unblocked this site:hidden link. Could you please delete the existing site key and create a new one by following below steps:

1. Please login to your WPML.org account >> Go to the Sites page: https://wpml.org/account/sites/
2. Delete the existing site key.
3. Please login to your site and go to the Dashboard >> Plugins >> Add new > Commercial tab and click the Unregister WPML from this site link as you can see in the attached screenshot.
4. Then please click the Register WPML link.
5. Click the Get a key for this site link.
6. It will generate the Key for your site.
7. Copy the key, and paste it back into the input box, and press the Register button and see if this resolves your issue.

Thank you for your cooperation