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Supporter timezone: America/New_York (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Lauren 1 year, 5 months ago.

Assisted by: Lauren.

Author Posts
June 13, 2023 at 5:30 pm #13819627

marinaL-8

when removing a picture from a product in base language, the same picture is not removed from secondary language. How do we make sure that the secondary image picture is always removed?

Solution: there is a feature request to add this functionality, but currently you will need to delete the image from the different language media galleries.

June 13, 2023 at 6:52 pm #13819911

Lauren
Supporter

Languages: English (English )

Timezone: America/New_York (GMT-05:00)

I continued testing in my staging site and was not able to reproduce the issue. You can see the translated product here:
hidden link

I originally uploaded 4 images, and then edited the pages using the WordPress editor so that I could remove the last image in both languages. I don't see it on either language on the frontend now. Please feel free to use that link I sent you to login to the test site and try to reproduce, or make changes to test if I took some different steps.

Since we can't reproduce it in a clean install, it's possible it's a conflict with another plugin or theme. If you have a staging site, please test there in minimal settings meaning only WPML with WooCommerce and a default theme and see if you can reproduce it there.

Another possibility is server side caching, so you may ask the hosting provider to clear that as well.

The topic ‘[Feature Request] Remove media from all languages’ is closed to new replies.