Hi I use the avada theme. When I search for a topic or page the results always show every page or content in all languages. But I only want to show the results in the active languages. How can I do this?
- And an admin access to your site. I understand you don't have permissions, but is it possible to create a staging or dev site then stripping out any sensitive and/or customer data? Thus leaving only the problem in place, which can be reproduced by following some steps?
Or on the other hand, I can provide you a bare sandbox where you can try setting up things as yours with some dummy data and can reproduce the issue?
Thank you for providing the information, that looks fine.
If you're not able to provide the access which deems necessary to check the problem, can you try the following?
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.
- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023).
- Also check the browser's console for any JavaScript errors. If you find any, copy that in your next reply. See https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/ for details on how to find these errors.
Yes even then we need to investigate. Using a compatible or standard theme/plugin does not guarantee it 'll always work fine because these are always evolving (including WP system) with new features, functionality and even bugs.
The Plugin responsible for giving out search results in all languages, is the SeachWP Plugin. This is used to make the search more detailed. How can I proceed from here?
Thank you for your help! The extension solved the issue and the results were only in the active language. Unfortunately, I can click the button on the left, "My Issue is resolved".
