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Supporter timezone: America/Sao_Paulo (GMT-03:00)

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This topic contains 25 replies, has 2 voices.

Last updated by Mateus Getulio 1 year, 9 months ago.

Assisted by: Mateus Getulio.

Author Posts
May 16, 2023 at 5:05 pm #13658735

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Thanks for your patience.

As I've suspected in our chat, the issues were related. By correcting a bit the XML code you added previously, the headers appeared to translate in the ATE, please check it: hidden link

About your question:

So you're saying that if there would've been issues, they would have already been present?

That's right. Were you able to spot any issue with this?

Please review the info above and let me know if it is fixed in your end now. Thank you.

May 16, 2023 at 5:11 pm #13658743

thomasV-73

Dear Mateus

"As I've suspected in our chat, the issues were related. By correcting a bit the XML code you added previously, the headers appeared to translate in the ATE, please check it: hidden link"

With header, do you mean the header at the very top of my site (where the search bar is and where the product categories and my site logo are), or do you mean the header of the page? (where the word "zoekresultaten" was)

"That's right. Were you able to spot any issue with this?" No I wasn't able to spot any.

May 16, 2023 at 8:46 pm #13659639

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Sorry for the confusion, I meant the 'zoekresultaten' word, for example. After correcting the XML code, the regular Elementor widgets could be translated in the template.

Please let me know if everything is working fine now.

Best,
Mateus.

May 17, 2023 at 8:51 am #13662313

thomasV-73

Dear Mateus,

Ah okay, I see it is translated, thanks!

May 17, 2023 at 6:13 pm #13667339

thomasV-73

Dear Mateus,

Did you install the Copy & Delete Posts on my site? The other WPML dev who waworking on my site says he didn't install it. If you did it, can you tell me if I can deactivate and delete it?

May 17, 2023 at 10:39 pm #13668369

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Yes, we have installed this plugin in your website, in order to make some tests. You can delete it now without problems.

Thanks for your understanding.

Regards,
Mateus.

May 18, 2023 at 8:02 am #13669711

thomasV-73

Dear Mateus,

I see you also changed your password for the WordPress user. Why is that? Do you still need the account?

May 18, 2023 at 8:38 pm #13675037

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

As a matter of fact, we did not do this action. Perhaps it happened in a different ticket, or with another user of your website?

Moreover, the credentials are not necessary anymore (since the issue is solved). So you can delete our user without problems.

Please let me know if you still have doubts. Thank you.

May 19, 2023 at 4:03 pm #13680629
thomasV-73

Dear Mateus

The problem that we were talking about in the chat (that on the order page, in the backend the attribute are named in Dutch, but the variants in Dutch) is still occuring.

New threads created by Mateus Getulio and linked to this one are listed below:

https://wpml.org/forums/topic/split-order-information-is-mixed-between-languages/

Screenshot for Mateus.jpeg
May 19, 2023 at 9:24 pm #13681491

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hi there,

Thanks for your reply.

We're unable to access the website through hidden link. Have you changed the login URL, by chance?

I'm enabling the private fields again. Please let us know.

Regards,
Mateus.

May 22, 2023 at 4:40 pm #13692905

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your patience.

I have opened a new ticket for this issue, since the original one of this topic is solved. Please check it: https://wpml.org/forums/topic/split-order-information-is-mixed-between-languages/

We'll continue to debug the issue there, and our ticket here will be closed (this is due to our support policy, which allows only one issue per ticket/chat).

Thanks for your understanding.

The topic ‘[Closed] Search bar won't translate’ is closed to new replies.