Setup WPML - WPML

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Tagged: Bug

This topic contains 31 replies, has 0 voices.

Last updated by Kor 7 months ago.

Assisted by: Kor.

Author	Posts
September 18, 2025 at 9:14 am
kim-tR	Background of the issue: I am trying to set up WPML, but I am encountering an issue during the process. Symptoms: The setup process keeps spinning during AI Translation, and there is no way to disable the AI translation. Questions: How can I stop the AI Translation from spinning? Is there a way to disable AI Translation during setup? How to get WPML installed?
September 19, 2025 at 8:08 am #17415607
Kor	Thanks for your patience. I will have to escalate this to our 2nd Tier Support for further investigation. I will come back to you once I've feedback.
September 22, 2025 at 4:38 pm #17422999
Kor	Thanks for your patience. Our 2nd Tier Support removed the offending option key - auto-translation-job-creation-error and it seems to have fixed it. Could you check?
September 23, 2025 at 9:37 am #17424304
kim-tR	Thanks for your help... Is it possible to specify the solution as we need to implelement on our web domail umates-gear.eu? Thanks in advance
September 23, 2025 at 10:10 am #17424495
Kor	Thanks for your reply. We need to make adjustments in the database and could you please backup and share access to your production site database so that I can make the changes for you?
September 25, 2025 at 6:52 am #17430698
kim-tR	To set you up, I will will need an email for sharing access to our production site... After receiving, we will create an account for accessing WP, and also we will prepare for the FTP access....
September 25, 2025 at 8:39 am #17431311
kim-tR	OK, you should have received an email for the user access - You can use the same FTP access as on the staging.test1...
September 25, 2025 at 8:40 am #17431332
kim-tR	This is the correct: /home/u181635624/domains/umates-gear.eu/public_html root
September 25, 2025 at 8:51 am #17431426
kim-tR	Hope you have received the relevant information - Please let us know if we can work on the system without interferens with you changes.......
September 25, 2025 at 11:22 am #17432047
Kor	Thanks for your reply. I've shared your login credentials with our 2nd Tier Support and they will check and apply the fix for you.
September 26, 2025 at 6:39 am #17434467
kim-tR	Hello Kor... Do you have an estamated time schedule as we need to go to final production? Also, we will need to get all existing translation from Translatepress migrated to WPML and set up all currencies and countries? Thanks for your answer...
September 26, 2025 at 6:39 am #17434468
kim-tR	Hello Kor... Do you have an estamated time schedule as we need to go to final production? Also, we will need to get all existing translation from Translatepress migrated to WPML and set up all currencies and countries? Thanks for your answer...
September 26, 2025 at 8:16 am #17434892
Kor	Thanks for your patience. Our 2nd Tier Support applied the fix for you and could you please install WPML and let us know how it goes? As for migrating from Translatepress, are you able to export the translations?
September 27, 2025 at 6:55 am #17437623
kim-tR	Dear Kor... We have just tried to install WPML on umates-gear.eu, and it still spins on AI Translation... Please help.... Best regards Kim
September 29, 2025 at 1:17 am #17439323
Kor	Thanks for your reply. I can see that you've re-enabled the TranslatePress plugin. Can I have your permission to deactivate that plugin and activate WPML?

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