This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate a page using WPML and encounter an error stating "You don't have enough credits to translate automatically!" despite your WPML account showing 70000 credits.
Solution:
To resolve this issue, we recommend the following steps:
1. Temporarily remove your website from your WPML account at https://wpml.org/account/sites/. This action won't affect your translation credits or translation memory but will help refresh your license status.
2. Re-add your website and ensure to copy the newly generated key. When adding it, use the exact same format as shown in your WordPress admin under Settings > General (e.g., http or https, www or non-www).
3. Navigate to Plugins > Add New > Commercial in your WordPress dashboard.
4. If available, click on 'Unregister WPML' then 'Register WPML' and enter the new key.
5. Check if the credits are now available. If not, manually assign credits to your site as outlined in the tutorial at https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
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This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 7 months ago.
Assisted by: Mateus Getulio.
