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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're trying to translate the site title and tag line using WPML but can't find the option, it might be due to your current WPML membership type.
Solution:
We recommend upgrading to the WPML Multilingual CMS membership, as the Multilingual Blog type does not support string translation. You can upgrade here: https://wpml.org/purchase.
After upgrading, download the WPML String Translation add-on from https://wpml.org/account/downloads (select "manual download"). Then, install and activate it by going to your site's backend > Plugins > Add new > Upload > Select the zip file you downloaded > Install it and activate it. Finally, navigate to WPML > String Translation, search for the site title and tag line, and translate them.

If this solution does not apply because it's outdated or not relevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by cesareC-10 1 year, 11 months ago.

Assisted by: Mihai Apetrei.

Author Posts
July 8, 2023 at 2:37 pm #13971617

cesareC-10

How to translate these strings with wpml: Site Title and Tag Line
Thanks

2023-07-08 at 16-34-07.jpg
July 11, 2023 at 10:31 pm #14018321

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The issue here is that you are on a "Multilingual Blog" type of membership:
https://wpml.org/documentation/getting-started-with-multilingual-blog/

That will not allow you to translate strings (you will need the "WPML String Translation" add-on installed on the site).

So you would need to be at least on the "WPML Multilingual CMS" type of membership:
https://wpml.org/purchase

After that, you will be able to go here (https://wpml.org/account/downloads - select "manual download"), download "WPML String Translation", go on your site's backend > Plugins > Add new > Upload > Select the zip file you downloaded > install it and activate it > then go to WPML > String Translation, search for the title and tag line and translate them.

Please let me know how things go and if you were able to get those parts translated.

Kind regards,
Mihai Apetrei