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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's website's main language is English, and they have a secondary language, Finnish. The texts in the Slideshow banner, which were added using the Woodmart theme, do not automatically translate to Finnish when switching languages.
Solution:
We recommend setting the Woodmart Slider Post type to be translatable and then activating the Automatic Translation feature for this specific post type. For detailed instructions on translating Woodmart sliders, please refer to the following guide:

To enable Automatic Translation for the Woodmart Sliders, follow the guide below:

If after following these steps the issue persists, we encourage you to open a new support ticket. It's also important to note that the solution provided might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 4 months ago.

Assisted by: Prosenjit Barman.

Author Posts
February 18, 2024 at 6:25 pm #15315385

omidh-2

Hello, the main language of my website is English and the secondary language is Finn. In my Slideshow banner, I have entered my texts in English, but when I switch to Finn language, it doesn't automatically translate my slide show banner into Finn; it is always English. Can you please guide me on how to fix this problem? or if you need my website credentials, let me give them to you. Regards

bug (1).png
February 19, 2024 at 11:45 am #15317870

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand what you're looking for and will try my best to assist you in this matter.

Upon reviewing your site, I noticed that the Slider was added by the Woodmart theme. To enable automatic translation of the Slider contents, it's necessary to set the Woodmart Slider Post type to be translatable and then activate the Automatic Translation feature for this specific post type. To understand the overall process of translating Woodmart sliders, please check the instructions mentioned in the guide below.

- https://wpml.org/documentation/theme-compatibility/create-multilingual-websites-using-woodmart-theme-and-wpml/#translating-sliders

If you want to Automatically translate the Woodmart Sliders, please enable the Automatic Translation option for the Slider post type, by following the guide below.

- https://wpml.org/documentation/getting-started-guide/translating-custom-posts/

I hope the information above will help in solving the issue. But, if you need further assistance, please feel free to let me know. I will be happy to help.

Best regards,
Prosenjit