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This topic contains 7 replies, has 2 voices.

Last updated by Dražen 1 year, 10 months ago.

Assisted by: Dražen.

Author Posts
August 22, 2023 at 4:58 am #14267537

noriakiI

I tried creating translation version of the slider however it's not working. It cannot save my wpml settings inside slider revolution.

August 22, 2023 at 7:44 am #14268561

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

1) In order to expedite handling your support requests, can you please share WPML support debug information from your site.

- To give debug information, login to your site and go to WPML → Support. From there click on the “debug information” link at the bottom of the page.
- Once on the “debug information” page, select the entire content of the text box and copy it.
- Now go back to our support forum, find debug information box and paste it.

More information on the link: https://wpml.org/faq/provide-debug-information-faster-support/

2) Please share video of steps you do and what goes wrong, so we can understand it better.

Thanks,
Drazen

August 22, 2023 at 9:33 am #14269505

noriakiI

Here

[removed]

August 23, 2023 at 6:54 am #14274887

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

please check the docs link from my previous reply and share debug info in the correct box.

Please also share more info (video) of your issue and steps.

Thanks,
Drazen

August 23, 2023 at 11:35 am #14278067

noriakiI

Here's the video

hidden link

August 23, 2023 at 11:40 am #14278087

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

thanks for getting back and taking the time to provide the video, but I was more thinking of taking screenshots with tools like LOOM or similar.

Anyway, to speed things up please:

1) Please explain what goes wrong and what would be the correct behavior?

2) Create a staging site where I can check the issue, and provide us with an admin access detail in the private field bellow.

Thanks,
Drazen

August 23, 2023 at 12:11 pm #14278263

noriakiI

Whenever I add new language it's working and I tried saving it. But when I refresh my browser It disappears all of the added languages

Screenshot 2023-08-23 200952.png
Screenshot 2023-08-23 200952-2.png
August 23, 2023 at 1:41 pm #14278687

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am not sure what are your steps, but I have just duplicated the slider, set it to JP and changed the text, then saved the slider.

It saves just fine, image attached.

You are also free to check, I have left JP slide there.

If saving for you doesn't work, try checking with some other device or in private windows or different browsers.

Related docs:
- https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/

Regards,
Drazen

Screenshot_2.jpg