Slow backend issues

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Supporter timezone: Asia/Jerusalem (GMT+02:00)

Tagged: Performance

This topic contains 22 replies, has 3 voices.

Last updated by Waqas Bin Hasan 1 year, 3 months ago.

Assisted by: Itamar.

Author	Posts
August 10, 2023 at 4:31 pm #14184291
Itamar Supporter Languages: English (English ) Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+02:00)	OK, please let me know how it went.
August 10, 2023 at 5:25 pm #14184381
caterinag-2	Ok. Now no problem with the theme. Deleting and pasting works I will investigate further on speed. Shall i contact the plug-in developer to see if they can fix it definitelly or you do this?
August 11, 2023 at 10:40 am #14187853
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, This is Waqas and I'll be taking care of this issue onwards, as Itamar 'll be off for almost a month. In the context of recent messages, yes please check if the provided fix helps the improvements and share your findings. Since Salient theme is on our compatibility list, our team can take care dealing with them. However, if we needed you to contact them, we'll let you know. I'll confirm this with the team after your findings about the fix. Looking forward.
August 15, 2023 at 1:13 pm #14203155
caterinag-2	Hi Waqas, i don't think thats the problem. I sill experience slow loading time plus this critical error due to WPLM Versione di WordPress 6.3 Tema attivo: Salient (versione 16.0.3) Plugin corrente: WPML Multilingual CMS (versione 4.6.5) Versione PHP 8.1.14 Dettagli dell'errore ==================== Un errore di E_ERROR è stato causato nella linea 422 del file /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php. Messaggio di errore: Uncaught ReflectionException: Class "WPML_String_Translation" does not exist in /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/StandardReflector.php:29 Stack trace: #0 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/StandardReflector.php(29): ReflectionClass->__construct() #1 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/CachingReflector.php(73): WPML\Auryn\StandardReflector->getParamTypeHint() #2 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(527): WPML\Auryn\CachingReflector->getParamTypeHint() #3 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(474): WPML\Auryn\Injector->buildArgFromTypeHint() #4 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(414): WPML\Auryn\Injector->provisionFuncArgs() #5 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(373): WPML\Auryn\Injector->provisionInstance() #6 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(542): WPML\Auryn\Injector->make() #7 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(474): WPML\Auryn\Injector->buildArgFromTypeHint() #8 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(414): WPML\Auryn\Injector->provisionFuncArgs() #9 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(373): WPML\Auryn\Injector->provisionInstance() #10 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/class-wpml-container.php(98): WPML\Auryn\Injector->make() #11 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/functions.php(29): WPML\Container\Container::make() #12 [internal function]: WPML\Container\{closure}() #13 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php(154): call_user_func_array() #14 [internal function]: WPML\FP\{closure}() #15 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/functions.php(35): call_user_func_array() #16 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/Factory.php(39): WPML\Container\make() #17 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(148): WPML\ST\MO\Hooks\Factory->create() #18 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(96): WPML_Action_Filter_Loader->run_factory() #19 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(80): WPML_Action_Filter_Loader->load_factory() #20 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(49): WPML_Action_Filter_Loader->load_factory_or_action() #21 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/translation-files/Hooks.php(27): WPML_Action_Filter_Loader->load() #22 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/class-wpml-st-initialize.php(40): WPML\ST\TranslationFile\Hooks->install() #23 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/class-wpml-st-initialize.php(16): WPML_ST_Initialize->loadEarlyHooks() #24 /web/htdocs/www.pievedepitti.it/home/wp-includes/class-wp-hook.php(310): WPML_ST_Initialize->run() #25 /web/htdocs/www.pievedepitti.it/home/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #26 /web/htdocs/www.pievedepitti.it/home/wp-includes/plugin.php(517): WP_Hook->do_action() #27 /web/htdocs/www.pievedepitti.it/home/wp-settings.php(495): do_action() #28 /web/htdocs/www.pievedepitti.it/home/wp-config.php(98): require_once('...') #29 /web/htdocs/www.pievedepitti.it/home/wp-load.php(50): require_once('...') #30 /web/htdocs/www.pievedepitti.it/home/wp-admin/admin.php(34): require_once('...') #31 /web/htdocs/www.pievedepitti.it/home/wp-admin/index.php(10): require_once('...') #32 {main} Next WPML\Auryn\InjectionException: Could not make WPML\ST\Utils\LanguageResolution: Class "WPML_String_Translation" does not exist in /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php:422 Stack trace: #0 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(373): WPML\Auryn\Injector->provisionInstance() #1 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(542): WPML\Auryn\Injector->make() #2 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(474): WPML\Auryn\Injector->buildArgFromTypeHint() #3 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(414): WPML\Auryn\Injector->provisionFuncArgs() #4 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/Injector.php(373): WPML\Auryn\Injector->provisionInstance() #5 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/class-wpml-container.php(98): WPML\Auryn\Injector->make() #6 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/functions.php(29): WPML\Container\Container::make() #7 [internal function]: WPML\Container\{closure}() #8 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/wpml/fp/core/functions.php(154): call_user_func_array() #9 [internal function]: WPML\FP\{closure}() #10 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/container/functions.php(35): call_user_func_array() #11 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/Factory.php(39): WPML\Container\make() #12 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(148): WPML\ST\MO\Hooks\Factory->create() #13 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(96): WPML_Action_Filter_Loader->run_factory() #14 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(80): WPML_Action_Filter_Loader->load_factory() #15 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/classes/action-filter-loader/class-wpml-action-filter-loader.php(49): WPML_Action_Filter_Loader->load_factory_or_action() #16 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/translation-files/Hooks.php(27): WPML_Action_Filter_Loader->load() #17 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/class-wpml-st-initialize.php(40): WPML\ST\TranslationFile\Hooks->install() #18 /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/wpml-string-translation/classes/class-wpml-st-initialize.php(16): WPML_ST_Initialize->loadEarlyHooks() #19 /web/htdocs/www.pievedepitti.it/home/wp-includes/class-wp-hook.php(310): WPML_ST_Initialize->run() #20 /web/htdocs/www.pievedepitti.it/home/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters() #21 /web/htdocs/www.pievedepitti.it/home/wp-includes/plugin.php(517): WP_Hook->do_action() #22 /web/htdocs/www.pievedepitti.it/home/wp-settings.php(495): do_action() #23 /web/htdocs/www.pievedepitti.it/home/wp-config.php(98): require_once('...') #24 /web/htdocs/www.pievedepitti.it/home/wp-load.php(50): require_once('...') #25 /web/htdocs/www.pievedepitti.it/home/wp-admin/admin.php(34): require_once('...') #26 /web/htdocs/www.pievedepitti.it/home/wp-admin/index.php(10): require_once('...') #27 {main} thrown
August 16, 2023 at 8:26 am #14207115
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. I've relayed your message to the team and 'll get back to you accordingly.
August 16, 2023 at 11:03 am #14208779
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for waiting on this. As per the recent error: Class "WPML_String_Translation" does not exist in /web/htdocs/www.pievedepitti.it/home/wp-content/plugins/sitepress-multilingual-cms/vendor/otgs/auryn/lib/StandardReflector.php:29 looks like you may have corrupted WPML files. It is recommended to get and install a fresh copy. To do this, please follow these steps: IMPORTANT: Take full backup of your website and database beforehand. - Deactivate WPML plugins. - Delete WPML plugins. - Download fresh and latest ones from https://wpml.org/account/downloads/ after login to your wpml.org account. - Upload one by one to your site via Plugins -> Add New -> Upload. - Activate WPML plugins. Then please recheck for both load times and that critical error and let me know.
August 23, 2023 at 1:08 pm #14278577
caterinag-2	Hi Waquas, I tried on a staging site first but have a lot of trouble in installing WPML back. The core plugin is not installed, I received an error regarding the licence (Unable to register: Site key not matching) even I registered the staging site in my licence list. No way to add the key if the plugin is not installed. what I did wrong?
August 25, 2023 at 10:06 am #14290799
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thank you for the updates. I am trying to access the staging site at hidden link, as well as, hidden link but getting a 404 page not found error. Can you provide updated site access to the staging? So I can try reinstalling the plugins. I've set your next reply as private.

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