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This thread is resolved. Here is a description of the problem and solution.

The client is trying to display translated strings on their WooCommerce page but is seeing French strings instead of the expected English ones.
We recommend checking if the strings were generated by a WooCommerce extension or if they are default WooCommerce strings. The client should try to remove the strings, register them again, and then translate them. To auto-register strings, we suggest following the instructions in our documentation on finding strings that don't appear on the String Translation page.

If this solution doesn't look relevant, please open a new support ticket.

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This topic contains 1 reply, has 2 voices.

Last updated by Andrey 5 months ago.

Assisted by: Andrey.

Author Posts
November 14, 2023 at 9:39 am #14795783


I am trying to display translated strings

Link to a page where the issue can be seen: hidden link

I expected to see the english strings

Instead, I got the french strings

Capture d’écran 2023-11-14 à 10.38.03.png
November 14, 2023 at 7:11 pm #14801861


Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Were the strings generated by some Woocommerce extension or are they default Woocommerce strings?

Please try remove them, register again, and translate. You can auto-register the strings, check out this

November 15, 2023 at 3:53 pm #14811227


It worked removing the strings and creating them again, while keeping "auto-register" activated. Thanks

romainO-2 confirmed that the issue was resolved on 2023-11-15 15:53:58.
This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.