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This topic contains 1 reply, has 2 voices.

Last updated by othmaneB-4 1 year, 9 months ago.

Assisted by: Kor.

Author Posts
February 7, 2023 at 5:25 pm #12981425

othmaneB-4

Tell us what you are trying to do?

When i change to spanish it doesn't load

Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?

hidden link

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February 8, 2023 at 4:27 am #12983745

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I would need to take a closer look at your site. So I would need to request temporary access (WP-Admin and FTP) preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed

IMPORTANT: Please, note, a backup is required for security reasons, and to avoid any data loss, you can use the https://wordpress.org/plugins/updraftplus/plugin for these backup needs.

Your following answer will be private, which means only you and I have access to it.

✙ I would need your permission to de-activate and re-activate Plugins and the Theme and to change configurations on the site if required. This is also a reason the backup is critical.

Thanks!

Kor