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This topic is split from https://wpml.org/forums/forum/english-support/
Tagged: Exception
This topic contains 5 replies, has 2 voices.
Last updated by colourI 1 year, 5 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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June 12, 2023 at 11:11 am #13808963 | |
colourI |
Hi 2. We created a menu for the EN and than associated this has a translation of the PT menu but in none of them frontends appears the PT EN on the header so that we can change language and we have set the language widget to appear on the menu. |
June 12, 2023 at 11:13 am #13809111 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, I can't check the issue because of the maintenance mode, so I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |
June 12, 2023 at 2:03 pm #13810451 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Please check the menus and let me know if they work correctly. Best regards, |
June 12, 2023 at 3:48 pm #13811169 | |
colourI |
Hi Yes menus work fine now. Thanks. What did you change? Also, please take a look at our footer. The footer is created on Elementor and we already added the translation for it, from PT to EN, but on the EN frontend hidden link the footer still appears in PT. Why? |
June 12, 2023 at 5:34 pm #13811987 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, 1) I deleted the language switcher, saved the menus, and added a new language switcher, which fixed the issue. 2) I translated the footer ID via WPML-> String Translation. (hidden link) In order to get the ID to translate it, please check the following steps: Kindly check our guide to know more about translating texts in the admin texts screen. (https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/) Best regards, |