This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is confused about where credits are assigned after moving their website, possibly creating a copy instead of a staging site.
Solution:
If you're experiencing issues with credit assignment after moving your site, it's important to ensure that you select the correct options during the setup. When creating a staging site, always choose the option 'a copy' when moving the live site to staging. This allows you to link your staging site and use the same credits. For more detailed instructions, please visit Automatic Translation Subscription for Multiple Sites.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please do not hesitate to open a new support ticket at WPML Support Forum for further assistance.
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This topic is split from https://wpml.org/forums/topic/backend-translations-not-showing-on-frontend/
This topic contains 5 replies, has 2 voices.
Last updated by 1 year, 3 months ago.
Assisted by: Andrey.
