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This thread is resolved. Here is a description of the problem and solution.

Problem:
1. The client has created a new WordPress user with the editor role, but the user cannot edit content in the English language.
2. The client wants to know if it's possible to edit content directly in the WordPress editor without using the WPML translation editor.
3. The client is inquiring about the process of changing the domain for their WPML-registered site when moving from a development to a production environment.
Solution:
1. For the issue with the editor role, we recommend checking the user's permissions and ensuring that they have the necessary capabilities to edit content in all languages. If the problem persists, please open a new support ticket for further assistance.
2. To edit content directly in the WordPress editor without using the WPML translation editor, you can disable the WPML translation editor. For more information on how to do this, please refer to our documentation: Using Different Translation Editors for Different Pages.
3. When changing the domain of your WPML-registered site, you need to generate a new key for the new domain. Here are the steps:
- After migrating the site to the new domain (using a migration plugin like Duplicator),
- Visit https://wpml.org/account/sites/,
- Remove the old key,
- Generate a new WPML key for the new domain,
- Copy the key,
- Go to your newly-migrated website,
- Navigate to Plugins > Add New > Commercial,
- Register WPML with the new key.
If this solution doesn't look relevant, please open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 1 reply, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 year, 8 months ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 17, 2023 at 12:12 pm #14862009

lisaH-16

Hello there,

1) For our customer for whom our website is intended, I have created a new WordPress user with the role editor. For our customer it should be possible to edit the content in wordpress with this user. For the default language DE, it is possible. If you now change the language to EN, nothing can be edited with this user within a page.

How can this be changed? (s1 - s3, attached)

2) Also, is it possible to work only in the wordpress editor without opening the wpml translation editor? Like in s2? This would be much easier for our customer if he wants to edit content.

3) Our dev site has just been registered for wpml as a dev site. As soon as we launch the site at our customer, we would adapt the license in wpml and set it to production. However, the domain will be a different one. Is there anything else to consider here?

Looking forward for your message,

Best
Cedric

November 17, 2023 at 2:10 pm #14863343

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello Cedric

Answering your third question: yes, you have to generate a new key for the new domain. Please follow these steps and let me know if that answers your question: after the migration is finalized (you can use a plugin like "Duplicator" to migrate the site to a new domain/hosting), you can go here (https://wpml.org/account/sites/) > remove the old key > generate a new WPML key for the new domain > copy the key > go to your newly-migrated website > go to Plugins > Add new > Commercial > and register WPML with the new key.

That would be all.

I hope that you will find this answer helpful. 🙂

Kind regards,
Lucas Vidal