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Supporter timezone: America/Lima (GMT-05:00)

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This topic contains 3 replies, has 2 voices.

Last updated by Nicolas V. 1 month, 1 week ago.

Assisted by: Nicolas V..

Author Posts
September 30, 2024 at 11:41 am #16235962

christosS-7

Thank you it's working properly.

The last part of our issue is that the options of the contact form are still in greek instead of English in English version.

September 30, 2024 at 11:47 am #16235975

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello again,

Let's start by meeting WPML's minimum requirements. I've noticed your website has a low PHP memory allocation (40M). The minimum requirement for WPML is 128M but we recommend 256M:
- Access your server via FTP and open wp-config.php (in your WordPress root directory).
- Insert those lines just before /* That's all, stop editing! Happy blogging. */

/* Memory Limit */
define( 'WP_MEMORY_LIMIT', '256M' );

More info: https://wpml.org/home/minimum-requirements/

--

Once the memory is increased, please make a small edit on your Greek contact page and save. Then enter the English translation and resave it.

October 8, 2024 at 3:17 pm #16266324

christosS-7

Hello,

I've increased the memory & I've edited the form on greek version but nothing changed.

October 9, 2024 at 11:40 am #16269796

Nicolas V.
Supporter

Languages: English (English ) French (Français )

Timezone: America/Lima (GMT-05:00)

Hello,

Could you please provide me with a temporary admin access (wp-admin and FTP) – preferably to a test site where the issue has been replicated – so I can further investigate. I will activate a private field for your next answer where you can provide that information safely (this field is only visible by you and the support team). Don't share your own admin account, create a new one that you will delete when we finish troubleshooting.

IMPORTANT: Before we proceed, please backup your site and database.

Don't forget to provide me the URL of the page using the contact form.

The topic ‘[Closed] Split: translation in English & different position for flags’ is closed to new replies.