Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: ,

Assisted by: Prosenjit Barman.

Author Posts
September 21, 2023 at 3:40 pm #14440963


Using the Advanced Translation Error, sometimes I get encoding issues sent back to me.

For example, if I translate "Join Us" to "Únete a Nosotros", it comes back as "Únete a nosotras".

However, if I translate it to the similar "Únete a Nosotrxs", it comes back correctly.

This issue disappears if I use the Classic translation editor.

Please advise.

September 22, 2023 at 11:38 am #14446893

Prosenjit Barman

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support.

I understand the issue you're having. Please be informed that we have already been able to reproduce the same issue in our development environment. The team is currently investigating the issue and hopefully, it will be solved soon. Thank you for your understanding and patience.

If there is anything else if you need help with, please let me know.

Best Regards,

September 22, 2023 at 3:44 pm #14447769


Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)


the issue has been fixed. You can now create a new translation job for it, then it will work.

Kind regards

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.