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Supporter timezone: Africa/Cairo (GMT+02:00)

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This topic contains 23 replies, has 3 voices.

Last updated by Osama Mersal 10 months, 1 week ago.

Assisted by: Osama Mersal.

Author Posts
December 11, 2023 at 9:15 am #15034287

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I'll consult our compatibility team to check if there is another workaround for the case.

Thanks for your patience!

Best regards,
Osama

December 15, 2023 at 5:53 am #15069525

raviS-7

Can you please provide ETA on this?

December 15, 2023 at 1:45 pm #15073443

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Our ATE and compatibility teams are checking the issue, but it's tricky because it sometimes happens, and other times it doesn't with slightly different texts.

Checking the issue might take some time due to the holidays.

Best regards,
Osama

December 28, 2023 at 2:52 pm #15135224

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your patience. Could you please check if the sandbox site works correctly? (hidden link)

If yes, please add the following line to your site's function.php file and check the issue.

remove_filter( 'the_content', 'wpautop' );

Best regards,
Osama

January 5, 2024 at 8:00 am #15153319

raviS-7

Hi, adding remove_filter as mentioned above causing other issues like not creating paragraphs. Please suggest some other solution.

January 6, 2024 at 11:38 am #15156652

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Unfortunately, there isn't another workaround at the moment. Our ATE team is checking the issue further to get a solution.

Thanks for your understanding, and sorry for the inconvenience

Best regards,
Osama

January 9, 2024 at 1:50 pm #15164886

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Could you please share your Debug information with us? Our ATE team wants to check some things.

You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support)

Best regards,
Osama

January 12, 2024 at 5:52 am #15177227

raviS-7

Hello,

Please fix this issue ASAP.

January 12, 2024 at 12:19 pm #15178905

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for the debug info. Please edit the problematic page/post in the default language, make a minor edit, and update it.

After that, please go to WPML-> Translation Management, select the page/post, and send it to automatic translation.

Kindly let me know if the automatic translation result is correct now.

Please note that the fix is applied to the site in the debug info.

Best regards,
Osama

The topic ‘[Closed] strange issue with auto translations’ is closed to new replies.