Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
I'll consult our compatibility team to check if there is another workaround for the case.
Thanks for your patience!
Best regards,
Osama
raviS-7
Can you please provide ETA on this?
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
Our ATE and compatibility teams are checking the issue, but it's tricky because it sometimes happens, and other times it doesn't with slightly different texts.
Checking the issue might take some time due to the holidays.
Best regards,
Osama
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
Thanks for your patience. Could you please check if the sandbox site works correctly? (hidden link )
If yes, please add the following line to your site's function.php file and check the issue.
remove_filter( 'the_content', 'wpautop' );
Best regards,
Osama
raviS-7
Hi, adding remove_filter as mentioned above causing other issues like not creating paragraphs. Please suggest some other solution.
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
Unfortunately, there isn't another workaround at the moment. Our ATE team is checking the issue further to get a solution.
Thanks for your understanding, and sorry for the inconvenience
Best regards,
Osama
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
Could you please share your Debug information with us? Our ATE team wants to check some things.
You can read a detailed explanation about it here. (http://wpml.org/faq/provide-debug-information-faster-support )
Best regards,
Osama
raviS-7
Hello,
Please fix this issue ASAP.
Osama Mersal
Supporter
Languages:
English (English )
Arabic (العربية )
Timezone:
Africa/Cairo (GMT+02:00)
Hi,
Thanks for the debug info. Please edit the problematic page/post in the default language, make a minor edit, and update it.
After that, please go to WPML-> Translation Management, select the page/post, and send it to automatic translation.
Kindly let me know if the automatic translation result is correct now.
Please note that the fix is applied to the site in the debug info.
Best regards,
Osama