Hello
I have problems with string translation, in particular with “block-widget” translations which remain in state “waiting for translators” for all the translated languages. I checked you forum and the translation queues but with any result. I need to put the strings in manual translation mode.
This is a public forum, so I have removed the login details that were pasted in a regular comment, and I am activating for you the private box where those details are hidden - please add the login there.
Before proceeding further, may I ask you to try the following?
IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised.
- Update WPML plugins to the latest versions, there are new versions released a couple days ago. Go to Plugins -> Add New -> Commercial and click "Check for updates" and wait for the page to reload. Then scroll down a little bit and you should find the new versions listed. After updating please do the followings:
--- Cancel existing jobs.
--- Resend a few in a new job and see if this helps resolving the problem?
If problem continues to appear, try the followings:
- Deactivate all plugins except WPML and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2023). However, I see that you may need to update your parent theme also. Once updated retry the above mentioned.
- Also check the browser's console for any JavaScript errors. If you find any, copy that in your next reply. See https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/ for details on how to find these errors.
If none of the above is helpful, I can log into your website to check in detail. However, before continuing on the site, I'll also need your confirmation and approval on each of the followings:
1) Is this a Live/Production or Staging/Dev site?
2) Is it OK to work on this site?
3) Is it OK to try some changes/fixes on the site and/or activate/deactivate/install a plugin on the site, which may cause conflicts with the other parts of the site?
4) Have you taken full backup of your website and database?
