This thread is resolved. Here is a description of the problem and solution.
Problem:
You are trying to translate certain strings on your site but cannot find some of them, such as *100% Original*, *Lowest Price*, and *Express shipping*. Additionally, you are unsure how to manage the translation for strings like *Estimated Delivery*.
Solution:
For strings managed through Elementor, such as *100% Original*, *Lowest Price*, and *Express shipping*, follow these steps:
1. Ensure you perform a site backup. 2. Set the *Elements (base_element)* to *Translatable - only show translated items* in WPML >> Settings >> Post Types Translation. 3. Use the documentation to help translate these strings:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
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Welcome to the WPML support forum. I will do my best to assist you in resolving the issue.
We hope you have tried the steps suggested in the following documentation to locate the missing strings for translation. Please check and let us know your feedback.
Thank you for the updates. In some cases, the strings might have been recognized but not yet associated with the String Translation panel.
Please follow these steps:
- Navigate to WPML >> String Translation >> Utilities.
- Click on “Not seeing strings that you are looking for? >> Admin Texts Translation”.
- In the Admin Texts Translation screen, search for the missing strings.
- If the strings appear, select and add them for translation.
Then, return to the String Translation panel to translate them. You can refer to this documentation for more details.
I know this, I have tried searching, and there is no missing string in it, and I have tried it many times, but to no avail, so I am here to seek your help
Thank you for the updates. I have a couple of requests to help us track the issue further.
1) Please share the exact steps to reproduce the issue on your site, along with the URL of the affected post or page on the frontend. This will help us ensure that no strings with translation issues are missed during our checking.
2) Please fill the private details fields after a full site backup. I would like to access the admin area of your site for further checking. Refer to the following links for more details about our private information sharing policies.
Thank you for the login information. I noticed the strings are not displaying their translations correctly on the product posts, such as the ones listed below. Please confirm if this is correct.
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I have a quick question: how are these strings being managed? Are they part of the theme files or added through an Elementor template? I could not find any relevant settings under WooCommerce shipping, and no shipping-related plugins appear to be installed either.
Please clarify this. It will help us troubleshoot the issue more efficiently.
Thank you for the updates. Could you please let us know the steps you are following for the action mentioned below? This will help us identify a possible workaround. It is possible that the template itself needs to be translated instead of translating the individual strings.
It should be created by the theme, I can change them in the custom editor,
Thank you for the updates. The strings like *100% Original*, *Lowest Price*, and *Express shipping* are managed using the following template.
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So, please try the steps suggested in the following documentation to translate those strings after a site backup. Also, you have to set the *Elements (base_element)* as *Translatable only show translated items* from WPML >> Settings >> Post Types Translation first.
Thank you for the updates. I have created a new ticket to make it easier to follow up on the translation of the theme options strings and to avoid discussing multiple issues in a single thread.
I will get back to you shortly through the new ticket. Thank you for your understanding.
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