String Translation breaks website

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Supporter timezone: Europe/Vienna (GMT+02:00)

Tagged: Exception

This topic contains 28 replies, has 4 voices.

Last updated by bergmans23 2 years ago.

Assisted by: Bigul.

Author	Posts
August 15, 2023 at 12:52 pm #14203129
bergmans23	Hi Bigul, Test.russian-socks.com is still a dev site. As soon as it’s stable though, the hidden link domain dns will be directed to this environment. So the live environment will be this one, hopefully soon. For now, you can look at it as a staging site and do whatever you want in it. We have a backup! Thanks, until soon! Bye Ward
August 16, 2023 at 7:46 am #14206591
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, Thank you for the permission. I am continuing the testing in hidden link now, we will get back to you as early as possible. Please wait. -- Thanks! Bigul
August 16, 2023 at 3:03 pm #14238793
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, I had another round of testing at hidden link after upgrading to the latest version of plugins including WooCommerce. There is no particular slow performance or warnings related to WPML. But there is a DB error related _aioseo_cache table. Hope you can improve performance by fixing this. This happens with and without WPML. WordPress database error Table '**.**_aioseo_cache' doesn't exist Please check it and let us know your feedback. -- Thanks! Bigul
August 16, 2023 at 3:23 pm #14239203
bergmans23	Hi Bigul, I'm a bit surprised that you don't find anything wrong... I clicked on "USERS" in the admin's left column and after 1,5 minutes, I get the same old 504 server error. Then I deactivated String Translation and clicking "USERS" brings me to the users overview in 4/5 seconds. So all is not well here! Bye Ward
August 16, 2023 at 4:08 pm #14239735
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, Thank you for the updates. Please refer to the following screencast. I am not able to reproduce the issue exactly. hidden link So please log in as a different admin user and check if the issue is existing. -- Thanks! Bigul
August 16, 2023 at 4:31 pm #14239847
bergmans23	Hi Bigul, I just fell out of my chair! If I login as wpml, the problem isn't there anymore! How is this possible? I suspect you have an idea, because you asked me to login as a different admin... 🙂 Thanks! Bye Ward
August 16, 2023 at 5:04 pm #14240089
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, Thank you for the feedback. Please try the following steps after a site backup and make sure you are getting the expected results or not. 1) Visit WPML>>Translation Management>>Translators 2) Remove the current Translator 3) Refresh the page 4) Add the user as Translator again 5) Visit Users menu of WordPress Dashboard -- Thanks! Bigul
August 16, 2023 at 5:11 pm #14240149
bergmans23	Hi Bigul, I'm half happy, half sad. 🙂 Happy because the problem only seems to exist with my admin account. Sad, because I tried your above checklist with my bergmans23 account, but it makes no difference. Still long waiting time and 504... Bye Ward
August 17, 2023 at 6:14 am #14242205
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, Thank you for the feedback. Please share the login credentials of the user having this conflict. It will help us to track the issue. -- Thanks! Bigul
August 17, 2023 at 7:17 am #14242647
bergmans23	Hi Bigul, Uhm, I deleted that admin account yesterday, after I created a new one for myself... And I've been doing some work since i deleted it, so putting back a duplicate would erase that work. But the "bergmans23" admin account will still be in the duplicate you guys made. Maybe you can observe in that one what's wrong with it? Bye Ward
August 17, 2023 at 2:43 pm #14247127
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, I have tested it locally and consulted about it with our developers. It is related to the following ticket. The fix for this bug will be included in the upcoming version of WPML. https://wpml.org/forums/topic/error-500-after-latest-update-wordpress-6-3/ -- Thanks! Bigul
August 17, 2023 at 3:08 pm #14247277
bergmans23	Hi Bigul, Thanks for the link. Only problem... It's in Italian and try as I may, I can't find the final verdict about the issue. But if I understand correctly, the memory and resources problem is due to WPML String Translation and will be fixed with an upcoming update? Do you have any idea how an admin user account like mine can get so corrupted? I could not deduce that out of the italian ticket. Bye Ward
August 18, 2023 at 6:59 am #14249999
Bigul WPML Supporter since 01/2013 Languages: English (English ) Timezone: Europe/Vienna (GMT+02:00)	Hi Ward, Thank you for the updates. There is a performance bug in String Translation and it will be fixed in the upcoming version of WPML. In your case, the issue is already resolved by deleting the user. The future version of WPML and String Translation will prevent the repetition of the issue. We will get back to you soon when we have an update about the release from our developers. Please wait. -- Thanks! Bigul
August 18, 2023 at 7:03 am #14250027
bergmans23	Thanks very much Bigul! Hope to hear from you soon! Bye Ward