strings - WPML

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Supporter timezone: America/Los_Angeles (GMT-07:00)

Tagged: Known issue

This topic contains 38 replies, has 1 voice.

Last updated by Bobby 3 months, 1 week ago.

Assisted by: Bobby.

Author	Posts
September 25, 2025 at 4:13 pm #17433481
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	At the moment is the store back with no translations for the Astra strings? How did you remove them? if yes, we could possibly migrate a copy of the site at it's current state onto our CW servers, then from there attempt to reproduce. Would you like to proceed with this option?
September 29, 2025 at 11:52 am #17440807
bikbulatovaE	How did you remove them? - strings translation page - bulk select - delete Yes let's do all possible to fix this problem. I can also create staging, and change strings name to "String for wpml debuging #" like we did you your local website, for easier management. We will need some free translation credits to bulk translate them and replicate exact same steps that I usualy did.
September 29, 2025 at 11:26 pm #17442393
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Great, if you create the staging site please start from the site with the current state where the issue is not showing. Once you have the staging site, share with me the URL and I will add some credits to use for testing.
October 6, 2025 at 6:28 pm #17461770
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Thank you for the access details! 1. Credits assigned 2. WPML updated to latest version 3. WPML->Translation Management-> Strings-> filter by domain 'admin_texts_astra-settings 4. Sent for automatic translation At the moment all strings for that domain have been automatically translated. During this process the Customizer has not been touched to add translations or change any strings. Please review and I will await your feedback.
October 8, 2025 at 6:54 am #17465908
bikbulatovaE	I had to switch to sub foldier installation instead of multi domain. No issue so far. What should we do from now?
October 8, 2025 at 7:39 pm #17468860
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	What about trying once again adding translations on the live site exacrtly in this manner ? Also, make sure before you do that the plugins are up to date using the latest versions from https://wpml.org/account/downloads/
October 11, 2025 at 9:34 pm #17476917
bikbulatovaE	Well, that's exactly what I did before. Maybe we can try different actions to trigger the issue? Try maybe to access the theme customizer. I have updated all the plugins and theme including astra pro. No issue so far.
October 13, 2025 at 8:38 pm #17481487
bikbulatovaE	Could the last wpml updates bring more stability maybe? I didn't see anything in the logs about that astra theme issue, but who knows...
October 15, 2025 at 5:54 am #17485659
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Are you testing in the live site now as well or just the staging so far? I wonder if removing the string translations completely resolved the issue allowing us to re start with fresh strings in the Customizer that were all input in their default language.

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