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This thread is resolved. Here is a description of the problem and solution.

Problem:

If you're experiencing issues with missing strings for translation in your custom theme, it might be due to a compatibility conflict.

Solution:

We recommend adding the following language configuration in WPML >> Settings >> Custom XML Configuration. You can create this using our Multilingual Tools plugin: https://wpml.org/documentation/support/multilingual-tools/

<wpml-config>
  <admin-texts>
    <key name="theme_mods_avanam-wooti">
      </key><key name="product_content_element_extras">
        <key name="enabled"></key>
        <key name="title"></key>
        <key name="feature_1"></key>
        <key name="feature_2"></key>
        <key name="feature_3"></key>
        <key name="feature_4"></key>
        <key name="feature_5"></key>
        <key name="feature_1_icon"></key>
        <key name="feature_2_icon"></key>
        <key name="feature_3_icon"></key>
        <key name="feature_4_icon"></key>
        <key name="feature_5_icon"></key>
        <key name="flag"></key>
      </key>
    
  </admin-texts>
</wpml-config>

After adding this configuration, please navigate to WPML >> String Translation and translate the newly registered strings into your secondary language. Finally, clear all caches and verify if the issue is resolved.

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket with us for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 21 replies, has 0 voices.

Last updated by Bigul 8 months, 2 weeks ago.

Assisted by: Bigul.

Author Posts
August 6, 2025 at 2:49 pm #17300084

Bigul

Hello,

We are still working on this issue. Sorry, please share the site access credentials again? As per our security policy, they were cleared from the original ticket when it was marked as closed.

--
Thanks!

Bigul

August 8, 2025 at 10:44 am #17305095

Bigul

Hello,

Thank you for the credentials. We are currently trying possible workarounds and will get back to you as soon as possible. Please wait.

--
Thanks!

Bigul

August 12, 2025 at 5:58 am #17311886

臣新 伍

Are you still helping me with this problem? When can it be completed?

August 12, 2025 at 8:04 am #17312262

Bigul

Hello,

As mentioned earlier, this is a compatibility conflict from the theme, so we were looking for an easy workaround.

I was able to register the missing strings for translation by adding the following language configuration in WPML >> Settings >> Custom XML Configuration, created using our Multilingual Tools plugin: https://wpml.org/documentation/support/multilingual-tools/

<wpml-config>
  <admin-texts>
    <key name="theme_mods_avanam-wooti">
      <key name="product_content_element_extras">
        <key name="enabled" />
        <key name="title" />
        <key name="feature_1" />
        <key name="feature_2" />
        <key name="feature_3" />
        <key name="feature_4" />
        <key name="feature_5" />
        <key name="feature_1_icon" />
        <key name="feature_2_icon" />
        <key name="feature_3_icon" />
        <key name="feature_4_icon" />
        <key name="feature_5_icon" />
        <key name="flag" />
      </key>
    </key>
  </admin-texts>
</wpml-config>

Please go to WPML >> String Translation and translate the strings into the secondary language.

Then, clear all caches and check if the bug still exists. Refer to the attached images for more details.

--
Thanks!

Bigul

2025-08-12_13h27_35.png
2025-08-12_13h27_11.png
August 13, 2025 at 2:45 pm #17318121
臣新 伍

Thank you for your help. Now my green mark has been successfully translated, but there are still some basic red marks that cannot be found.
Please help me find them again, thank you very much

New threads created by Bigul and linked to this one are listed below:

https://wpml.org/forums/topic/strings-are-not-showing-for-translation/

Y5P3FUK%2`VZ56BH7OU1`%E.png
August 13, 2025 at 2:55 pm #17318222

臣新 伍

I also didn't find the one at the top. I scanned it several times but couldn't find it.

8)B248$SAXUOUTP)R(YO@G2.png
August 14, 2025 at 10:15 am #17320482

Bigul

Hello,

Thank you for the updates. I will create a new ticket for this to make follow-up easier and to avoid discussing multiple issues in a single thread. I will get back to you there as soon as possible. Please wait.

--
Thanks!

Bigul