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This topic contains 2 replies, has 2 voices.

Last updated by blazejS-3 1 year, 8 months ago.

Assisted by: Prosenjit Barman.

Author Posts
April 17, 2023 at 6:45 pm #13490185

blazejS-3

I have a problem on the yoxconcept.com website When changing the language, the products are displayed in a different order, but this only applies to the 3 new categoirs added to the site

April 18, 2023 at 7:41 am #13493405

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for reaching out to us. I will try my best to assist you in this matter.

I understood that the order of the products is not showing correctly in other languages. However, I have checked your site but haven't found any products on the shop page of your site.

But, if you're using the WooCommerce Multilingual plugin, could you please check by following the steps mentioned below?

- Navigate to `WooCommerce > WooCommerce Multilingual > Settings` tab
- Make sure that both options in "Products Synchronization" is marked checked and save the changes.
- If you scroll down a bit from the "Settings" tab, you'll find the troubleshooting link. Click on that.
- Mark the following options and click on start.
-- "Update products count"
-- "Sync products categories (display type, thumbnail)"

By doing this, the category will be synced and hopefully, the order of the product will be adjusted correctly if the products are translated.

Let me know if that helps. Feel free to let me know if you need further assistance in this matter. I will be more than happy to help.

Best Regards,
Prosenjit