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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was experiencing a critical error when switching to the German language on their website. Additionally, when in the English language, three products were displayed in German, which was not the case previously.
Solution:
We identified that the issue was due to the string "Alle %" not being translated properly. We corrected this translation issue, and the website should now function correctly without the critical error when switching languages. If you're experiencing similar issues, we recommend checking the translation of all strings in your WPML String Translation module.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 6 replies, has 2 voices.

Last updated by berndK-13 1 year, 10 months ago.

Assisted by: Kor.

Author Posts
June 27, 2024 at 10:03 am

berndK-13

Background of the issue:
I am trying to switch to the German language on my website. The issue can be seen at hidden link.

Symptoms:
I get the error: Es gab einen kritischen Fehler auf deiner Website.

Questions:
Why am I getting a critical error when switching to the German language?
How can I resolve the critical error on my website?

June 27, 2024 at 2:52 pm #15844946

Kor

Thanks for your patience.

I've escalated this to our 2nd Tier Support and I will come back to you once I've feedback.

June 27, 2024 at 3:00 pm #15845048

berndK-13

Thank you

June 28, 2024 at 8:33 am #15850496

Kor

Thanks for your patience.

Our 2nd Tier Support checked and the issue is caused by this string "Alle %" not translated properly. So, we have corrected it and it should work fine now.

Please check .

June 28, 2024 at 8:53 am #15850590
berndK-13

Thank you,

there is something else, when I am in the english language the 3 products are shown in the german language, this was not the case before (see screenshot). What could cause that?

New threads created by Kor and linked to this one are listed below:

https://wpml.org/forums/topic/english-language-products-are-shown-in-the-german-language/

german.jpg
June 28, 2024 at 8:55 am #15850616

Kor

Thanks for your reply.

It looks like you're referring to another issue. I've split the ticket here https://wpml.org/forums/topic/english-language-products-are-shown-in-the-german-language/ so that we could follow up.

I'd like you to know that our support policy allows us to take care of only one issue per ticket.

Continuing with one issue per ticket helps not only supporters to focus on one issue at once, but also enables other users to find solutions to their questions faster.

As for this ticket, kindly mark it as resolved.

June 28, 2024 at 9:02 am #15850637

berndK-13

I saved the homepage again and it looks like it's showing recent products now correctly. Best regards