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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 1 year, 7 months ago.

Assisted by: Andreas W..

Author Posts
October 3, 2023 at 1:33 pm #14505277

nicolaeA-2

The translated "Package" page opens only in English, and in other languages it goes to the Home page, all pages in other languages are published.

hidden link

Page packages.png
Packages.png
October 4, 2023 at 1:06 am #14509077

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further.

You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it.

IMPORTANT
Please be sure to make a backup copy of the website and database before allowing us access.
If you can't see the wp-admin / FTP fields, your post and website credentials are set as PUBLIC. DO NOT publish the data unless you see the required wp-admin / FTP fields.

The private response form looks like this:
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Next time you reply, click "I still need assistance."

Video:
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Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form.

Best regards
Andreas

The topic ‘[Closed] The translated page "Package" – page opens only in English’ is closed to new replies.