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Supporter timezone: Asia/Singapore (GMT+08:00)

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This topic contains 10 replies, has 2 voices.

Last updated by Kor 11 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
September 19, 2023 at 3:31 pm #14421011

yoniT-2

Hello kor,

Thanks for letting me know, firstly by postmeta do you mean the SEO section or is that something else?

secondly is there any news on the other issues
namely:
1.The TVU search page that appears as a 404
2. The sections changing colors or going missing randomly across product pages

September 19, 2023 at 3:49 pm #14422199

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

I've checked the search result page here hidden link and it's displaying fine. May I know which search page are you referring to?

September 20, 2023 at 8:04 am #14427275

yoniT-2

Hi Kor
it is this tvu search page hidden link that one you sent is the old page

September 22, 2023 at 9:07 am #14445203

yoniT-2

I recreated your account have you been able to log in?

September 26, 2023 at 8:37 am #14464447

yoniT-2

I have asked our devs to look into it. In the mean time I noticed one of the support tickets we had open was missing. namely the language switching to the Japanese remote commentator takes people to Portuguese instead. to the best of my knowledge this issue is still ongoing right?

September 26, 2023 at 10:07 am #14465671

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

All of your tickets can be found at this location: https://wpml.org/forums/users/yonit-2/. I can see that there are three open tickets available for your reference. Feel free to access them at any time.

September 28, 2023 at 7:15 pm #14484277

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Great, it works now.

I've checked this page hidden link and it's loading fine. Which domain are you working on? hidden link or hidden link

Where can I see the TVU search page that appears as a 404

September 29, 2023 at 8:54 am #14486621

yoniT-2

The problem with the search page is that firstly the Japanese page appears as a 404. when switching to French or Portuguese version it redirects to a completely different page.

Screenshot 2023-09-29 at 09.52.59.png
September 29, 2023 at 8:55 am #14486647

yoniT-2

I have also attached a screenshot of my support page As you can see I only have two tickets instead of 3 tickets open for some reason.

October 2, 2023 at 10:53 am #14497271

yoniT-2

Hello Kor any news on the errors?

October 2, 2023 at 7:58 pm #14500617

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

It seems to work fine when I renamed the slug for the JP language here hidden link . It looks like some kind of redirection issue to me. Do you have CDN running on the site?

The topic ‘[Closed] The TVU search page that appears as a 404’ is closed to new replies.