Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Prosenjit Barman 1 year, 6 months ago.

Assisted by: Prosenjit Barman.

Author Posts
April 24, 2023 at 6:02 pm #13529335

louraA

The variations of the products not showing on the translated products!

you can check this product;

hidden link

also I tried to install WP All Import to fix this issue but it makes an error "WPML All Import requires WP All Import Pro or Free and WPML Multilingual CMS." but it installed arleady and activated!

Screen Shot 2023-04-24 at 9.53.07 PM.png
April 26, 2023 at 10:18 am #13540011

Prosenjit Barman
Supporter

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support. I will try my best to assist you in this matter.

I understand that you're experiencing an issue where the variations aren't appearing for the translated products. This problem can occur if there's a break in the synchronization between the default product and its translated version.

Could you please check if the issue can be resolved by following the steps outlined below?
- Navigate to "WooCommerce > WooCommerce Multilingual > Status" Tab
- Click on the "Troubleshooting" link
- From the next page, mark the following options and click on the "Start" button.
-- "Update products count"
-- "Sync products variations"
-- "Fix translated variations relationships"

This will hopefully fix the issue with the variation that you're having. But, if you need further assistance in this matter, please let me know. I will be happy to assist you.

Best Regards,
Prosenjit