[Resolved] Transferring translation credits to another install

Problem:
The client is trying to transfer translation credits from one WPML install to another but cannot find the settings option under the Translation Tools tab, despite following the documentation.
Solution:
1. Ensure that both sites involved in the transfer are registered under the same WPML account.
2. Visit your WPML.org account and follow the guide on how to assign automatic translation credits to your sites, which can be found here: https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/. This guide includes a step where you can remove credits from one site and then reassign them to another.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.