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Supporter timezone: America/Sao_Paulo (GMT-03:00)

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 5 months ago.

Assisted by: Mateus Getulio.

Author Posts
June 1, 2023 at 10:16 am #13752749

jensR-11

I am trying to follow these steps: https://wpml.org/forums/topic/button-link/

However, when I use "Media Translation" for the video file, the tranlated video file is uploaded, but does not show up in the media translation page afterwards

Screenshot 2023-06-01 at 12.14.50.png
June 1, 2023 at 6:55 pm #13757403

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hey there,

Thanks for your contact and welcome to our support forum!

We might be facing an interaction issue with a third-party functionality, in this case:

- Deactivate all the plugins that are not related to WPML
- Switch for a moment to a WordPress default theme like Twenty Twenty-one
- If the issue is gone, activate one by one to see with which one there is an interaction issue

Could you please tell me the results of this investigation? Also, can you enable the debug mode? Just add the following code in your wp-config.php file:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
  
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
  
// Disable display of errors and warnings 
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );
  
// Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
define( 'SCRIPT_DEBUG', true );

Please check the following links to read more about debugging with WordPress.
- https://codex.wordpress.org/Debugging_in_WordPress
- https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging

After adding the code above, try to reproduce the issue again and check if you'll find a debug.log file inside the wp-content folder. If you locate it there, kindly send us the last lines here in the ticket.

Regards,
Mateus.

The topic ‘[Closed] translate a button link to a video file’ is closed to new replies.