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This thread is resolved. Here is a description of the problem and solution.

Problem: Unable to translate the string edit room & guest quantity / booking page in Soho Hotel theme.

Solution: I see by default booking is not translatable: https://cdn.wpml.org/wp-content/uploads/2018/11/2950864-1_39.JPG Please make it translatable in your site. Go to WPML > Theme and Plugin Localization > Scan your theme Now go to string translation and search for the phrase.

This topic contains 6 replies, has 2 voices.

Last updated by christopher-3 1 year, 2 months ago.

Assigned support staff: Riffaz.

Author Posts
November 25, 2018 at 5:58 pm #2937925

christopher-3

I am not able to translate the string
Edit Room & Guest Quantity
in french

Could you help me because no way to find it ?
Thanks

November 26, 2018 at 6:58 am #2938626

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi Christopher,

Thank you for contacting WPML support.

It seems you have to do something with their plugin and some other sohohotel users are also having the same issue.
Please contact their support and ask about it.

I think the theme authors have to make it translatable (their booking plugin): hidden link

Let me know if you need anything else based on the reply you will get from the theme support.

Regards,
Riffaz.

November 26, 2018 at 9:03 pm #2941865

christopher-3

Hi

Actually, the guy who ask the question in themeforest is me.
I am not sure there is a pb with the template and to be honest I ran out of support for this theme.
I was hoping you may help me with this issue and double check.
I can give you my credentials ?

thanks

November 27, 2018 at 12:54 pm #2944238

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

In that case, we have to check this closely.
Could you please install your theme here hidden link and try to reproduce the issue.
Then let us know the steps to reproduce the issue.
We will check this and will get back to you.

Regards,

November 28, 2018 at 8:12 pm #2949659

christopher-3

Hi

Finally I installed the theme here hidden link

and still cannot translate this string "Edit Room & Guest Quantity"

Appreciate you help

November 29, 2018 at 7:18 am #2950864

Riffaz
Supporter

Languages: English (English )

Timezone: Asia/Colombo (GMT+05:30)

Hi,

Thank you for that.

When I try to translate the booking page it goes to archive page : hidden link
How did you translate the booking page in your site?
Please translate a room and booking in the above site as you have now in your site and let me know.

Also, I see by default booking is not translatable. Check the screenshot attached.
Please make it translatable in your live site.
Go to WPML > Theme and Plugin Localization > Scan your theme
Now go to string translation and search for the phrase.

Let me know the results, please.

November 29, 2018 at 7:15 pm #2953811

christopher-3

My issue is resolved now. Thank you!