This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | - | 9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 | 9:00 – 18:00 |
- | - | - | - | - | - | - |
Supporter timezone: America/Lima (GMT-05:00)
Tagged: Compatibility
This topic contains 10 replies, has 3 voices.
Last updated by Andreas W. 7 months, 2 weeks ago.
Assisted by: Andreas W..
Author | Posts |
---|---|
March 16, 2024 at 11:16 pm #15417592 | |
babakB |
To Andreas W ( https://wpml.org/forums/topic/buddyboss-group-type-translation/#post-15364552 ) Hi Andreas! I answered you to fast. It doesn't work. I can translate the group type name to Swedish but still. The group can only have a type in ONE language. If I click on the group and change the site language to Swedish and change the group type to the Swedish translation and change back the language to English the group type in English is removed. /b |
March 17, 2024 at 2:17 am #15417652 | |
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Did you set the custom fields shown in the screenshot to translate? You need to go to WPML > Settings > Custom Field Translation and click "Show system fields" to find them. Best regards |
March 17, 2024 at 12:23 pm #15418319 | |
babakB |
Hi Andreas! My group types are translated in the WordPress editor mode. |
March 19, 2024 at 2:57 pm #15427006 | |
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, Could it be that you did not translate the group type key (the slug of the group type) correctly inside the WPML Translation Editor? I would like to offer to have a closer look at the problem and request temporary access (wp-admin and FTP) to the website to investigate this issue further. You can find the required fields below the comment section when you log in to leave the next reply. The information you provide is private, which means only you and I can see and access it. IMPORTANT The private response form looks like this: Next time you reply, click "I still need assistance." Video: Please note that we are obliged to request this information individually on each ticket. We may not access any access information not specifically submitted on this ticket in the private response form. Best regards |
March 21, 2024 at 8:46 pm #15438341 | |
babakB |
Hi Andreas! Is this the group type key? Is yes, these fields are all translated. If not, can you please provide a screenshot for me? /b |
March 21, 2024 at 9:36 pm #15438386 | |
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hi! The slug is a part of the URL, and it needs to be written in lowercase letters. You can use a hyphen to connect two words. See screenshot. |
March 21, 2024 at 9:42 pm #15438402 | |
babakB |
Hi and thanks Andreas! How do I get to that windows? I can find the group name in the WPML String Translation settings but nowhere can I find where to translate the slug. /b |
March 21, 2024 at 10:11 pm #15438438 | |
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
This is what you would see if you translate your Group Type with the WPML Translation Editor and the Classic Translation Editor would be the translation method. I would be happy to offer to take a closer look and would like to request temporary access (wp-admin) to the website to investigate the issue further. You will find the required fields below the comment area when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it. IMPORTANT The private reply form looks like this: Next time you respond, click “I still need assistance.” Video: Please note that we are required to request this information individually on each ticket. We may not access any access information that was not specifically submitted on this ticket in the private response form. |
April 1, 2024 at 6:04 pm #15470476 | |
Lucas Vidal de Andrade Supporter
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hello, Andreas will be back tomorrow to take a closer look at your issue. Let me give you a quick tip, while Andreas is away: To check if the slug is translated, you can simply: 1. Go to WPML > Translation Management; There, you'll be able to edit the translation and check if the slug is already translated. |
April 1, 2024 at 9:23 pm #15470821 | |
babakB |
Hi Lucas and thanks for your reply! It all checks out. It's translated. It still doesn't work. I will wait for Andreas. If the screenshot you uploaded is not for my eyes only I would like you to delete it. This is because of all the extra info you can see from the backend of my site. That makes it a security issue. Thanks. With best regards, bb |
April 2, 2024 at 8:41 am #15471516 | |
Andreas W. Supporter Languages: English (English ) German (Deutsch ) Timezone: America/Lima (GMT-05:00) |
Hello, My apologies for the delay in answering, as I was on vacation. I can confirm that the issue persists on your site and for now, I am sadly not able to find a quick workaround for the issue. I have informed the second-tier support and I am waiting for a review and feedback on your site's state. Once I have news about the issue, I will contact you again. Best regards |