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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate the image name and ALT text on their website.
Solution:
1. We recommend reviewing the guidance provided in a related support forum topic, which can be accessed here: https://wpml.org/forums/topic/unable-to-translate-image-alt-text/.
2. Additionally, we have created a custom search URL to help find existing solutions on our support forum: https://www.google.com/search?q=site%3Awpml.org%2Fforums+Translate+image+name+and+ALT.
3. To download the WPML Media Translation plugin, visit this link: https://wpml.org/download/wpml-media/?section=changelog or navigate to your site's backend under Plugins > Add new > Commercial.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.

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This topic contains 3 replies, has 2 voices.

Last updated by Mihai Apetrei 1 month, 2 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
September 28, 2024 at 12:14 pm #16231995

Anonymous

Background of the issue:
I am trying to translate the image name and ALT text on my site hidden link.

Symptoms:
No specific issue or error message mentioned.

Questions:
Is there an easy way to translate image name and ALT text?

September 28, 2024 at 12:44 pm #16232043

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

Can you please take a look at my colleague's recommendation here?

- https://wpml.org/forums/topic/unable-to-translate-image-alt-text/

I also created a custom search URL for you so that you can quickly find the existing support tickets from our Support Forum that are based on the same topic and that already contain solutions and explanations shared by my colleagues:
hidden link

This way, you might find the solution faster and we might spend less time on this ticket.

Please take a look over those recommendations shared by my colleagues and let us know if you managed to get the issue resolved or if you ustill need help.

We will be waiting for your response.

Mihai Apetrei

September 28, 2024 at 3:26 pm #16232279

Anonymous

How do I get the media translation plugin?

September 29, 2024 at 7:25 pm #16233724

Mihai Apetrei
Supporter

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

You can download from here (https://wpml.org/download/wpml-media/?section=changelog) or from your site's backend > Plugins > Add new > Commercial.