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Supporter timezone: Africa/Cairo (GMT+02:00)

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This topic contains 8 replies, has 0 voices.

Last updated by Osama Mersal 1 day, 12 hours ago.

Assisted by: Osama Mersal.

Author Posts
February 18, 2025 at 10:15 am #16717932

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Osama is off today, so I will take care of this.

I have checked your website and I can see you have Object cache enabled, it can sometimes cause issues. Can you please disable it and then check again?

Also, I would advise updating to the latest WPML as it brings some improvements to this process.

Go to Plugins > Add New > Commercial > Click “Check for updated" and update WPML plugins to latest versions.

Please make sure to create a backup, before doing any actions, just in case.

Regards,
Drazen

February 18, 2025 at 2:17 pm #16719528

marvinH-9

Hi Dražen,

Thanks for your reply.

I tried both of the things you said. Thing thats now happening that WPML is not recognizing my page components anymore.

See the attachment. You can see there that the wordcount is 1, while the page has some flexible page components with content.

I hope you can help me further!

Cheers

Schermafbeelding 2025-02-18 om 15.16.04.png
February 19, 2025 at 8:23 am #16722630

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

The field groups post type was set to be translatable, while it shouldn't be translated, so I changed its translation preference. (Kindly check this hidden link">screenshot)

After that, I opened the translation editor, which worked as expected. (Kindly check this hidden link">screenshot)

Best regards,
Osama