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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 24 replies, has 3 voices.

Last updated by Shekhar Bhandari 1 year, 8 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
November 28, 2023 at 9:15 am #14936691

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Reset is not recommended as it will remove all language-associated data for pages post strings.

Thanks

November 28, 2023 at 9:39 am #14937077

hugyakA

Hi, please be so kind and explain it with more deails, what does it mean:
"Reset is not recommended as it will remove all language-associated data for pages post strings."
Will all of the english pages totally disappear? Will also all of the translated strings remove? Thank you.

November 28, 2023 at 9:44 am #14937119

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Reset removes WPML tables from the site’s database and deactivates the plugin. The WPML reset cannot be undone. All translations you have sent to remote translation services will be lost.

For pages in secondary languages, it will be there but when you re-enable WPML, the language will be of default language. The strings will also be there but not usable.

Also, after reset, WPML will remove its data from your site.

When you’re ready to start translating again, you will need to reinstall and configure WPML.

https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#step-3-do-the-wpml-reset

I hope it's clear now.

Thanks

November 28, 2023 at 11:36 am #14938125

hugyakA

Hi,
I started to check the differencies between the setup of the pages, but it is not possible, because your page doesn't include a lot of elements, which we have on the client website.
Thank you.

Képkivágás01.JPG
November 29, 2023 at 2:22 am #14945551

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Instead of checking the settings first, can you please disable all non-related WPML plugins, switch to one of the default themes, and confirm if the problem persists or not?

NOTE:
+ Make a backup (both files and database) for your site before updating/proceeding with anything (Always a good practice!).

Look forward to your reply.

Thanks

November 29, 2023 at 7:01 am #14946485

hugyakA

Hi,
If you check the demo page, you will see, that the same module (listing, instead of the original filter) doesn"t load.
I tried to update Wpml, but in vain.
I think, maybe it would be easier to check or clone the original page, where the functions are okay, except for the mentioned english page / module.
Thank you very much!

November 29, 2023 at 10:13 am #14948645

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Are you referring to your site demo page?

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
hidden link

This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Thanks

November 30, 2023 at 5:40 am #14957861

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Greetings,

I've identified an issue with the search results listing page; it's not displaying results in secondary languages.

It appears that the plugin is not currently compatible with WPML. We've made attempts to contact them in the past, but unfortunately, the compatibility process wasn't completed successfully.

I've made several attempts to find a workaround for you, but regrettably, I haven't been able to come up with a solution.

It's worth noting that they have implemented WPML conditions in their code, so they may be aware of the issue. Given this, I recommend reaching out to the plugin's author and suggesting that they apply for the Go Global program to address these compatibility issues. You can find more information about the program here: https://wpml.org/documentation/support/go-global-program/

I apologize that I couldn't provide a more substantial solution.

Thank you.

November 30, 2023 at 8:16 am #14959055

hugyakA

Hi, It is really big problem, that it is not possible to use this kind of market leader rental plugin with your great plugin! I wouldn't like to change Wpml for other language plugin, so for me would be also proper solution to have the filter on second language without any translation. However, I cannot imagine, why is it a problem, since your team solved previously all of the similar issues. Please be so kind and check this methode, it would be very important and urgent to use this modula elso on second language and don't change Wpml. Thank you very much!

November 30, 2023 at 10:30 am #14960711

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

As previously mentioned, we will require the author's cooperation to address the problem. Therefore, I recommend that you make a suggestion to them, and if they express interest, the collaboration can proceed swiftly. I trust this clarifies the situation for you.

If you need to make it very quickly, I would suggest you consider contacting one of our certified partners from this link: http://wpml.org/documentation/support/wpml-contractors/

Before doing so please have a look also here:
http://wpml.org/documentation/support/wpml-contractors/guidelines-for-people-looking-for-consulting-help/

You will get the custom assistance you need to get on with your project.

I am sorry, I couldn't be much help here.

Thanks

The topic ‘[Closed] Translate plugin / function’ is closed to new replies.