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Supporter timezone: Europe/Madrid (GMT+01:00)

This topic contains 8 replies, has 1 voice.

Last updated by Marcel 1 day, 1 hour ago.

Assisted by: Marcel.

Author Posts
January 27, 2025 at 9:31 am #16636630

harmd-2

Background of the issue:
We want to translate reviews on our site hidden link using WPML.

Symptoms:
The translation of reviews doesn't seem to work well.

Questions:
How can we translate reviews in the website?

January 27, 2025 at 2:57 pm #16638465

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hello,

Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.

We hope you are trying to translate the WooCommerce Products Reviews. If so, please try the steps suggested in the following article and make sure the bug exists or not.

https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-and-displaying-product-reviews/

--
Thanks!

Bigul

January 28, 2025 at 12:29 am #16639748

harmd-2

ah the reviews indeed still needed to be synced, thanks.

Is it also possible for only the reviews to be automatically translated? All other content we just want to do manually, but the reviews would be easy if they can be automatically translated.

thanks in advance!

January 29, 2025 at 9:32 am #16645287

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

With the upcoming WPML 4.7 version, you’ll be able to automatically translate strings directly from WPML Translation Management.

For more details on this new version, check out:
WPML 4.7 Release Candidate
WPML 4.7 Beta – Test the New Workflow

Best regards,
Marcel

January 30, 2025 at 1:09 pm #16651722

harmd-2

Okay, so then we can choose to automaticly translate the strings of "woocommerce reviews"?
Do you know when this version will be released?

Thanks!

January 30, 2025 at 2:28 pm #16652343

harmd-2

Also, we translated a review, but we don't see the translated version. Do you know how this can be?

Best, Harm

Screenshot 2025-01-30 at 15.26.43.png
Screenshot 2025-01-30 at 15.26.33.png
January 30, 2025 at 4:53 pm #16652903

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi Harm,

I can't provide an exact release date yet, but it's expected within the next weeks, depending on whether any new issues arise during testing. You can stay updated by checking our blog section.

In the meantime, if you're unable to see the translated reviews, please try this workaround: https://wpml.org/forums/topic/country-flag-on-product-review-shows-up-in-current-language-instead-of-the-language-of-the-client/.

Best regards,
Marcel

January 30, 2025 at 9:44 pm #16653565

harmd-2

ah I understand that. We are quietly waiting for the next version.

Unfortunately, the funtion from the forum did not help to show the translated version of a review. In the forum they also indicated that they saw a flag, we don't see it coming back either.

The reviews do match the one at wpml string translation, but swapping with the translated version does not seem to happen.

waiting for your response! Regards, Harm

The review on this page should be in Deutsch: hidden link
This one is already translated in WPML string translation

January 31, 2025 at 6:05 pm #16656929

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

I would need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best Regards,
Marcel