This thread is resolved. Here is a description of the problem and solution.
Problem: You want to translate reviews on your WooCommerce site but encounter issues where the translations do not display correctly. Solution: First, ensure that the option "By default, show reviews in all languages" is enabled in your WPML settings. You can find this setting on the WPML settings page under the WooCommerce Multilingual tab. If after enabling this setting, reviews still do not display correctly in different languages, it might be due to a plugin conflict. Specifically, the 'WooCommerce Product Reviews Pro' plugin might be interfering. Try deactivating this plugin to see if it resolves the issue. If the problem persists or if this solution does not apply to your case, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned.
We hope you are trying to translate the WooCommerce Products Reviews. If so, please try the steps suggested in the following article and make sure the bug exists or not.
ah the reviews indeed still needed to be synced, thanks.
Is it also possible for only the reviews to be automatically translated? All other content we just want to do manually, but the reviews would be easy if they can be automatically translated.
I can't provide an exact release date yet, but it's expected within the next weeks, depending on whether any new issues arise during testing. You can stay updated by checking our blog section.
ah I understand that. We are quietly waiting for the next version.
Unfortunately, the funtion from the forum did not help to show the translated version of a review. In the forum they also indicated that they saw a flag, we don't see it coming back either.
The reviews do match the one at wpml string translation, but swapping with the translated version does not seem to happen.
waiting for your response! Regards, Harm
The review on this page should be in Deutsch: hidden link
This one is already translated in WPML string translation
I would need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
However, when I re-enable all plugins, this behavior changes—indicating that one of the plugins is interfering with the correct output. After some testing, I found that deactivating "WooCommerce Product Reviews Pro" allows the translated review to display correctly.
Let me know if you need further assistance.
Best regards,
Marcel
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